New Articles

  1. TDC-7100: How to Soft Reset the TDC-7100

    The TDC-7100 tabletop controller is powered by a rechargeable battery.  If the device requires a soft reset (power cycle) please follow steps below: Locate the Reset Button on bottom-side of the TDC-7100. Press and release the Reset...
  2. URC Mobile 2.0 Compatibility Device List

    URC Mobile is compatible with most iOS and Android devices including phones and tablets.  Check the list below to see if your device is compatible with URC Mobile. Android: Android performance is dependent on the device’s hardwar...
  3. How To Check Your MRX-10 for Total Control 2.0 Compatibility

    How To Check Your MRX-10 for Total Control 2.0 Compatibility This article covers how to confirm if your MRX-10 is compatible with Total Control 2.0 The MAC Address of the MRX-10 confirms compatibility with Total Control 2.0.  The...
  4. Basic Graphics in Total Control 2.0

    This article provides basic dimensions and file locations for Total Control 2.0 Total Control 2.0 - Graphics in Total Control 2.0.pdf ...
  5. Controlling the Somfy Sonesse 50 shade motor via RS-232 with Total Control.

    Controlling the Somfy Sonesse 50 shade motor via RS-232 with Total Control. This article covers how to configure Total Control to work with the Somfy Sonesse 50 shade motor via RS-232.  This includes gathering the information to control t...
  6. Lutron Keypads Not Automating

    Total Control has the ability to automate macros from Lutron Keypads. For example, when a specified Lutron Keypad button is pressed, Total Control can react by executing its own activity within the system.  Please see Lutron RadioRa2 Integrati...
  7. Zwave Vivido Lights Are Working From URC Interface But Will Not Function From Physical Accessory Switch/Dimmer

    Zwave Vivido Lights Are Working From URC Interface But Will Not Function From Physical Accessory Switch/Dimmer Issue: Using multiple Vivido accessory switches/dimmers (typically 3 or more) on a single switch/dimmer can present a problem ...
  8. Enabling IP Control on Compatible Anthem Audio Devices

    Enabling IP Control on Compatible Anthem Audio Devices IP control on compatible Anthem audio devices needs to be enabled to allow integration with Total Control .   To enable IP control, locate the  Network Settings Menu on t...
  9. TRC-780 RF Signal Strength Test

    How to test the RF Signal Strength on a TRC-780 The TRC-780  is the only URC in-hand remote that uses URC's 2.4GHz RF technology to communicate natively with an MRX-10 .  All other in-hand remotes use WiFi.  The ...
  10. Unable To Control A Z-Wave Device

    Issue: Unable to Control a Device from the Local UI of a Z-Wave Gateway Controller When a device is included and configured it should allow control over its functions to the customer. However this may not happen sometimes if ...