How to Troubleshoot the MRX-4IR Wireless Issues:
If you can not communicate with the MRX-4IR check the network setup. Assure the Wi-Fi information is completed in Step 6a (LAN & WiFi). Check the router to ensure the information added is correct. If the information is not correct, devices may not connect properly.
Be sure the laptop is hard-wired, and that any and all firewalls are disabled. Check your antivirus to see if they have built-in firewalls as these need to be disabled as well (AVG, Norton, etc.)
1. Add the MRX-4IR in Step 3: Add URC Devices to the desired room.
2. Plug in the power supply and a Cat5/6 cable into the back of the MRX-4IR .
3. Click Refresh in Step 6 (URC Devices) to discover the unit and assign IP address.
4. Click on DHCP under the TYPE column to bring up settings, then click on Send wireless AP list via Network. This will send the wireless information to the device.
5. Once the Send wireless AP list is completed, disconnect the Cat5/6 cable and wait for the wireless network to connect to the MRX-4IR.
6. If this fails, do a factory reset of MRX-4IR by pressing the RESET button on the bottom of the unit with a small screwdriver for 20 seconds.
7. Start over from Step 3 of this article.
8. Once the MRX-4IR is connected via WiFi and discovered in Step 6b, make sure to do a complete system download using the Download button after Step 14.
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