How to Reset the URC Mobile 2.5 App (iOS)

Last Modified on 08/09/2023 6:20 pm EDT

Resetting the URC Mobile App (iPhone, iPod Touch, iPad):

Resetting the URC Mobile app purges the current Total Control profile. It is a factory reset for the App. This may be required to troubleshoot issues or to download a new profile with additional graphics or interface modifications. Downloading the profile must be done from on site.

How to Reset the URC Mobile 2.5 for iOS:

  1. Click on Settings icon of the iPhone or iPad
  2. Scroll to URC Mobile 2.5 in the Apps list and Select URC Mobile 2.5

  3. Toggle the Reset button
  4. Close out of Settings and Open the URC Mobile App and reinitialize the setup process

NOTE: 

To download a mobile device profile from the Total Control System, the mobile device MUST BE CONNECTED TO THE SAME Wi-Fi SSID AS THE TOTAL CONTROL SYSTEM (the download must be done on site, it cannot be done off site).

Additional Information & Resources:

Please see this article if having issues connecting to the Total Control system using URC Mobile for iOS or Android.

To learn more about Accelerator 3 configuration and programming, please see the Accelerator 3 online Programming Guide.

If you require any additional information or have any questions, please do not hesitate to contact the URC Technical Support team at 914-835-4484.
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