How to Reset the URC Mobile App (iOS)

Last Modified on 05/10/2022 2:51 pm EDT

Resetting the URC Mobile App (iPhone, iPod Touch, iPad):

Resetting the URC Mobile app purges the current Total Control profile.  It is a factory reset for the App.  This may be required sometimes to troubleshoot issues or to download a new profile with additional graphics or interface modifications. Downloading the profile must be done from onsite.

How to Reset the APP:

iOS (Option 1):

  1. Click on Settings of the iPhone, iPad or iPod Touch
  2. Scroll to URC Mobile in the Apps list and Select URC Mobile
  3. Toggle the RESET button
  4. Close out of Settings and Open the URC Mobile App and begin the setup process

NOTE: 

To download a mobile device profile from the Total Control System, the device MUST BE CONNECTED TO THE TOTAL CONTROL SYSTEMS LOCAL WiFI (the download must be done on site)

Additional Information & Resources:

Please see this article for instructions on resetting URC Mobile 2.5

If you require any additional information or have any questions, please do not hesitate to contact the URC Technical Support team at 914-835-4484.
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