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Accelerator 3 and Flex 2 have experienced some errors when trying to log into Offsite Programming when using Microsoft Windows 11 and on rare occasions, Windows 10. This issue is related to Internet Properties settings for TLS 1.0. This also fixes...
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Understanding the URC Accelerator Software Login This article will help with U nderstanding the URC Accelerator 3 & TC Flex 2 Software Login on your laptop (or PC). Our new software update was put in place to ensure that ONLY certified deale...
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Using URC Accelerator Software Login Without Internet Access In some cases, it is necessary to use the URC software without internet access. This article details the method for using URC Accelerator 3 & TC Flex 2 software without internet ac...
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How to Adjust the High DPI Settings When Using a 4K or Hi-Resolution Screen It is possible when using a 4K or high-resolution display or laptop, you may need to adjust the High DPI scaling for best performance when using and viewing the URC Accel...
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How to Set Accelerator 3 Software to "Run As an Administrator" This article details the steps required to change the default Accelerator 3 properties for your laptop or PC software installation. This will allow all automatic software updates an...
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Last Updated: 05/22/2023
in Complete Control How to Use MX-series Remotes With Crestron© In some cases, it may be possible to use a URC MX-series remote control via RF (418MHz) to operate a Crestron control system. Additional Crestron© hardware is required in addition to the URC remote, s...
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Accelerator 2 Startup Message-Live Update Error Issue: When starting the Accelerator 2 software, you always receive the popup message " The program must be liveupdated! ". After using the Live Update tab and trying to update, the program w...
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Step-by-Step on How to Create User Accounts for Z-Wave & Offsite programming: A Dealer Account is required to gain access to program a Z - Wave gateway and/or to utilize the Offsite Programming feature for a Total Control ...
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Last Updated: 03/01/2023
How to Use URC Help Remote Support In some instances, URC Tech Support may request access to your computer to assist you with programming or other technical issues using the URChelp.com Remote Support website & application. This...
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Last Updated: 01/10/2023
in Complete Control When connecting a PIR-1 to URC Accelerator or Complete Control Program software, it requires a Firmware Update, however, when the steps are followed, the update fails every time. The following article details the process to update the firmware ...