Updating the HDA-SW5 Firmware (Using the Standalone Tool)

Please Note: This article details the process of updating the HDA-SW5 using the standalone firmware updater tool.
The HDA-SW5 firmware version may now be checked and/or updated through the URC Device section in Step #6-Network Setup when using the Accelerator software. When using Flex 2, this article will still be applicable.

Please refer to this article for updating the HDA-SW5 using the built-in firmware updater.

Please contact URC Tech Support for assistance @ 914-835-4484

The following article details the process to update the firmware of the HDA-SW5 Network Switch when using the standalone updater tool, providing the procedures using the firmware updater tool built-into Flex 2 as well as the procedure for the stand-alone firmware update tool if your laptop or PC prevents the tool from running properly.
Note: This stand-alone tool is only required if your PC prevents the primary tool from running.

Updating the HDA-SW5, Running the Update Software as an Administrator

1. When attempting to update the firmware of the HDA-SW5 Network Switch, start by opening and running Accelerator or TC-Flex 2.0 as an “Administrator”. This is done by right-clicking on the Accelerator software application and selecting “Run as administrator”.
   
2. Next, navigate to the “Tools” tab, and select “HDA-SW5 Update”.
   
3. Select “Scan” in the update tool. Select the target HDA-SW5 and then “Firmware Update".
   
4. Click on “Select File”. 
5. Select the HDA-SW5 Firmware.zip. HDA-SW5 firmware should not be unzipped.
   Note: The default file path for the "HDA-SW5 Firmware.zip" file is:  
   C:\Program Files (x86)\Universal Remote Control, Inc\URC Accelerator 3\Tools\HDA-SW5
   
   
6. Click “Start Update”. If you experience any error messages, try the “Start Update” again. If problems persist, you will need to navigate to the HDA-SW5 Update Tool in the PC’s Windows directory and start the update tool by running it as an administrator.
   
   Navigate to the Windows directory:
   (For Accelerator)
   C:\Program Files (x86)\Universal Remote Control, Inc\URC Accelerator 3\Tools\HDA-SW5
   
   (For TC Flex 2)
   C:\Program Files (x86)\Universal Remote Control, Inc\Total Control Flex 2\Tools\HDA-SW5
   
   Locate the file: HDA Switch Update.exe
   Right click on this file and “Run as administrator”. Repeat steps 3, 4 and 5. You should not see any errors when you click on “Start Update”.
   

Additional Information & Resources:

To learn more about HDA products and programming, please see the HDA Programmers Guide or the Accelerator 3 online Programming Guide.