Popular Articles

  1. Mac Parallels and USB Connection Issues

    Many installers and programmers use a Mac laptop or desktop computer with Parallels running a Windows OS (Operating System). A Windows OS is required to run various URC programming software for the Complete Control and Total Control product lineups....
  2. UI7 & Associations

    Z-Wave introduces many new features and benefits to Total Control. One of these features is associations between Z-Wave devices . Associations are used between a master dimmer and an accessory dimmer (s) to create multi-way lighting ...
  3. Testing Commands Through Accelerator

    Testing your drivers in Accelerator is extremely important. Drivers should be confirmed before downloading to a Total Control System.  Follow any of these 3 ways to test a driver. Testing From The Database: Download any config...
  4. Updating the PIR-1 Firmware

    When connecting a PIR-1 to URC Accelerator or Complete Control Program software, it requires a Firmware Update, however, when the steps are followed, the update fails every time. The following article details the process to update the firmware...
  5. Firmware Message Stuck on Screen (MRX-20)

    MRX-20 Firmware Message Stuck on Screen If the MRX-20 is outputting HDMI to the TV, and  you are seeing a firmware version being displayed on the TV for long amounts of time, you must check your assignments in Step 7: A/V Inputs and ...
  6. Adding Vivido Lighting to Alarms.com/2Gig Z-Wave Panels

    It is possible to use URC Vivido lighting dimmers with Alarm.com and 2Gig Z-wave alarm panels.   To use with 2GIG CP21 panel/controllers: assure the 2GIG/CP21 Panel/Controller is updated to firmware v1.14 or later . Please s...
  7. How to Reset the URC Mobile 2.5 App (iOS)

    Resetting the URC Mobile App (iPhone, iPod Touch, iPad): Resetting  the URC Mobile  app purges  the current  Total Control profile . It is a factory reset  for the App. This may be required to troubleshoot issues or to download a new p...
  8. DirecTV Two-Way Module Keeps Disconnecting

    URC's DirecTV Module provides powerful integration with your DirecTV devices! Give your clients the ability to browse & control their DirecTV devices through their URC Interfaces! Using state-of-the-art design and the latest in technology, the Di...
  9. Adding Custom Background Images

    Total Control Accelerator 3 software offers a large variety of built-in background images that enable installers to add a higher degree of personalization & customization to projects and the various URC Graphical User Interfaces ( GUI's ).  In s...
  10. How to Configure Music folders on a Mac To Play On The SNP-2

    This article outlines how to manually  share music  folders from a Mac. Sharing music between the Mac and  SNP-2  requires several steps; locating the username, sharing the Mac and sharing iTunes to communicate with the  SNP-2  During th...