Popular Articles

  1. Updating the PIR-1 Firmware

    When connecting a PIR-1 to URC Accelerator or Complete Control Program software, it requires a Firmware Update, however, when the steps are followed, the update fails every time. The following article details the process to update the firmware...
  2. TRF-ZW (ZW-1/2) Undiscoverabel, Not Responding, Two IP addresses showing in Accelerator, Not showing in local network

    Symptom:   Unable to discover TRF-ZW in Step 6: Network Setup (URC Devices) , or two (2) TRF-ZW devices appear both with same MAC address but different IP addresses, or unable to extract data from gateway in Step 9: URC Subsystems . ...
  3. Adding Custom Room Images

    Total Control Accelerator 3 software offers a large variety of built-in Room I mages that enable installers to add a higher degree of personalization & customization to projects and the various URC Graphical User Interfaces ( GUI's ).  In some ca...
  4. URC Device Power Dissipation in BTU's

    URC Device Power Dissipation in BTU's Heat losses are the thermal emissions from an amplifier while it is operating. It comes from dissipated waste power in the form of heat. This heat output is usually measured in BTU 's ( British Thermal Un...
  5. Using the DMS-AV On-Screen System Tool

    The DMS-AV is a 7.2 surround sound processor and may require configuration to achieve best audio/video results.  The following steps review the  DMS-AV System tools  used to configure the device properly. Turn On the TV and set it to the...
  6. Vantage Two-Way Module

    With Total Control's two-way module for Vantage, we can integrate all Vantage lighting systems seamlessly. Below are some steps and instructions and an easy integration with Total Control. Currently our module works with Vantage InFu...
  7. Z-Wave Device Not Pairing (Including)

    Unable to Pair (Include) a Z-Wave device Whenever a device cannot be included or paired with a Z-Wave controller it’s generally a good idea to ask the customer to bring the device closer to the gateway (if possible) for the inclusion...
  8. Mac Parallels and USB Connection Issues

    Many installers and programmers use a Mac laptop or desktop computer with Parallels running a Windows OS (Operating System). A Windows OS is required to run various URC programming software for the Complete Control and Total Control product lineups....
  9. How to Adjust Accelerator Options

    How to Adjust Accelerator Options URC Accelerator 3 & TC Flex 2 software provide countless options to configure and optimize settings to achieve performance and flexibility for almost any application. This article details the steps required to c...
  10. Understanding the URC Accelerator Software Login

    Understanding the URC Accelerator Software Login This article will help with U nderstanding the URC Accelerator 3 & TC Flex 2 Software Login on your laptop (or PC). Our new software update was put in place to ensure that ONLY certified deale...