Popular Articles

  1. Can't Assign a TRF-ZW Z-Wave Gateway

    Issue: Customer is unable to assign the unit Solution: Assure the unit is powered up and connected to the network. Though there may be other external factors like a bad factory provisioning for the controllers,...
  2. Using the DMS-AV On-Screen System Tool

    The DMS-AV is a 7.2 surround sound processor and may require configuration to achieve best audio/video results.  The following steps review the  DMS-AV System tools  used to configure the device properly. Turn On the TV and set it to the...
  3. DirecTV Two Way Module

    DirecTV Two-Way module needs some finessing on the DIRECTV side as well... below are the changes that need to be made on the DirecTV box for our Two-Way module to work correctly.  Step 1: On the DirecTV box you must allow external devic...
  4. Using Ubiquiti UniFi Network Equipment With HDA

    Ubiquiti UniFi advanced security features can cause issues when working with certain HDA  products. Some of the advanced security functions can create random reboots of HDA amplifiers . URC recommends that you disable  these functions when us...
  5. Differences Between Honeywell Vista 20P and Vista 1258BPT

    Here is a quick overview of the main differences between the Honeywell Vista 20P and the Vista 128BPT . Note: This article refers to the 4232CBM board that is used with an older version of the URC Honeywell Security integration module.  Pleas...
  6. How To Manually Add Music Folders To The SNP-2

    Personal Music files can be searched and played on the SNP-2.  These are the steps to add a music folder to the Streaming Network Player. Select Settings . Select My Music Manager . ...
  7. Sonos (Line-In/Aux)

    The Sonos Connect, Connect Amp, Play 5 and Sonos Soundbar all have a Line-In feature allowing users to connect an auxiliary device such as an iPod to the Sonos ZonePlayer.  This feature is currently accessible in total control and can be utilized in...
  8. Microsoft Edge on Windows 10

    Microsoft Edge has simple limitations!  Microsoft Edge on Windows 10 does not support plug ins (silver light etc.) Must use  Internet Explorer If anyone uses Microsoft Edge on Windows 10 they will have no access to...
  9. Lutron Keypads Not Automating

    Total Control has the ability to automate macros from Lutron Keypads. For example, when a specified Lutron Keypad button is pressed, Total Control can react by executing its own activity within the system.  Please see Lutron RadioRa2 Integration gu...
  10. Adding Custom Background Images

    Total Control Accelerator 3 software offers a large variety of built-in background images that enable installers to add a higher degree of personalization & customization to projects and the various URC Graphical User Interfaces ( GUI's ).  In s...