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Last Updated: 07/01/2024
in Accelerator 3
When connecting a PIR-1 to URC Accelerator or Complete Control Program software, it requires a Firmware Update, however, when the steps are followed, the update fails every time. The following article details the process to update the firmware...
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The DMS-AV is a 7.2 surround sound processor and may require configuration to achieve best audio/video results. The following steps review the DMS-AV System tools used to configure the device properly.
Turn On the TV and set it to the...
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Unable to Pair (Include) a Z-Wave device
Whenever a device cannot be included or paired with a Z-Wave controller it’s generally a good idea to ask the customer to bring the device closer to the gateway (if possible) for the inclusion...
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With Total Control's two-way module for Vantage, we can integrate all Vantage lighting systems seamlessly. Below are some steps and instructions and an easy integration with Total Control.
Currently our module works with Vantage InFu...
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Last Updated: 08/09/2023
in Accelerator 3 Graphics Total Control Accelerator 3 software offers a large variety of built-in Room I mages that enable installers to add a higher degree of personalization & customization to projects and the various URC Graphical User Interfaces ( GUI's ). In some ca...
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Last Updated: 07/01/2024
in Accelerator 3
URC Device Power Dissipation in BTU's Heat losses are the thermal emissions from an amplifier while it is operating. It comes from dissipated waste power in the form of heat. This heat output is usually measured in BTU 's ( British Thermal Un...
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Last Updated: 01/12/2022
in Complete Control Many installers and programmers use a Mac laptop or desktop computer with Parallels running a Windows OS (Operating System). A Windows OS is required to run various URC programming software for the Complete Control and Total Control product lineups....
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Issue:
Customer is unable to assign the unit
Solution:
Assure the unit is powered up and connected to the network.
Though there may be other external factors like a bad factory provisioning for the controllers,...
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Last Updated: 05/22/2023
in Complete Control How to Use MX-series Remotes With Crestron© In some cases, it may be possible to use a URC MX-series remote control via RF (418MHz) to operate a Crestron control system. Additional Crestron© hardware is required in addition to the URC remote, s...
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DirecTV Two-Way module needs some finessing on the DIRECTV side as well... below are the changes that need to be made on the DirecTV box for our Two-Way module to work correctly.
Step 1: On the DirecTV box you must allow external devic...