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Troubleshooting a Z-Wave device that is not configuring:
Go into the devices Settings
Go into the Advanced Properties
Go to the Commands tab and select Configure node right now
A Command is sent out the gateway...
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Last Updated: 10/01/2026
in Accelerator 3
When connecting a PIR-1 to URC Accelerator or Complete Control Program software, it requires a Firmware Update, however, when the steps are followed, the update fails every time. The following article details the process to update the firmware...
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Using URC Accelerator Software Login Without Internet Access In some cases, it is necessary to use the URC software without internet access. This article details the method for using URC Accelerator 3 & TC Flex 2 software without internet ac...
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The MAC Filtering Switch (MFS-8) is necessary in some occasions with a Total Control System. Here's when...
A Mac Filtering Switch must be used a nytime there is a DMS unit in the system. This is because the DMS units are a ...
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How to Adjust Accelerator Options URC Accelerator 3 & TC Flex 2 software provide countless options to configure and optimize settings to achieve performance and flexibility for almost any application. This article details the steps required to c...
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Last Updated: 07/01/2024
in Accelerator 3
URC Device Power Dissipation in BTU's Heat losses are the thermal emissions from an amplifier while it is operating. It comes from dissipated waste power in the form of heat. This heat output is usually measured in BTU 's ( British Thermal Un...
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Issue:
Customer is unable to connect to the TRF-ZW gateway
Solutions:
Power up the gateway controller - though very simple, this case may happen more often than not. Assure that the unit is plugged in using th...
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MRX-20 Firmware Message Stuck on Screen
If the MRX-20 is outputting HDMI to the TV, and you are seeing a firmware version being displayed on the TV for long amounts of time, you must check your assignments in Step 7: A/V Inputs and ...
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Understanding the URC Accelerator Software Login This article will help with U nderstanding the URC Accelerator 3 & TC Flex 2 Software Login on your laptop (or PC). Our new software update was put in place to ensure that ONLY certified deale...
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Last Updated: 08/14/2025
in Accelerator 3
Keypad & PoE Device Power Consumption PoE devices receive Ethernet data AND power through a CAT 5/6 cable. Switches capable of providing PoE, PoE+ or PoE++ can power devices such as keypads, touch panels, audio devices, and IP cameras...