Popular Articles

  1. Error Message On Interface "Room Is Off"

    "Room Is Off" Error Symptom: When a user receives an error message on any interface that reads " Room is Off ." Solution: 1- Modify your  punch-through manually. 2- Re-accelerate  with the erase  option in Step 12 Explanatio...
  2. When to use a Mac Filtering Switch

    The MAC Filtering Switch (MFS-8) is necessary in some occasions with a Total Control System. Here's when... A Mac Filtering Switch must be used a nytime there is a DMS unit in the system. This is because the DMS units are a ...
  3. TRF-ZW Cannot Connect to the Gateway

    Issue: Customer is unable to connect to the TRF-ZW gateway Solutions: Power up the gateway controller - though very simple, this case may happen more often than not. Assure that the unit is plugged in using th...
  4. Updating the PIR-1 Firmware

    When connecting a PIR-1 to URC Accelerator or Complete Control Program software, it requires a Firmware Update, however, when the steps are followed, the update fails every time. The following article details the process to update the firmware...
  5. Firmware Message Stuck on Screen (MRX-20)

    MRX-20 Firmware Message Stuck on Screen If the MRX-20 is outputting HDMI to the TV, and  you are seeing a firmware version being displayed on the TV for long amounts of time, you must check your assignments in Step 7: A/V Inputs and ...
  6. Using the URC Accelerator Software Login Without Internet Access

    Using URC Accelerator Software Login Without Internet Access In some cases, it is necessary to use the URC software without internet access. This article details the method for using URC Accelerator 3 & TC Flex 2 software without internet ac...
  7. How to Adjust Accelerator Options

    How to Adjust Accelerator Options URC Accelerator 3 & TC Flex 2 software provide countless options to configure and optimize settings to achieve performance and flexibility for almost any application. This article details the steps required to c...
  8. URC Device Power Dissipation in BTU's

    URC Device Power Dissipation in BTU's Heat losses are the thermal emissions from an amplifier while it is operating. It comes from dissipated waste power in the form of heat. This heat output is usually measured in BTU 's ( British Thermal Un...
  9. Understanding the URC Accelerator Software Login

    Understanding the URC Accelerator Software Login This article will help with U nderstanding the URC Accelerator 3 & TC Flex 2 Software Login on your laptop (or PC). Our new software update was put in place to ensure that ONLY certified deale...
  10. Vantage Two-Way Module

    With Total Control's two-way module for Vantage, we can integrate all Vantage lighting systems seamlessly. Below are some steps and instructions and an easy integration with Total Control. Currently our module works with Vantage InFu...