Popular Articles

  1. Vantage Two-Way Module

    With Total Control's two-way module for Vantage, we can integrate all Vantage lighting systems seamlessly. Below are some steps and instructions and an easy integration with Total Control. Currently our module works with Vantage InFu...
  2. Updating the PIR-1 Firmware

    When connecting a PIR-1 to URC Accelerator or Complete Control Program software, it requires a Firmware Update, however, when the steps are followed, the update fails every time. The following article details the process to update the firmware...
  3. Can't Assign a TRF-ZW Z-Wave Gateway

    Issue: Customer is unable to assign the unit Solution: Assure the unit is powered up and connected to the network. Though there may be other external factors like a bad factory provisioning for the controllers,...
  4. Adding Custom Background Images

    Total Control Accelerator 3 software offers a large variety of built-in background images that enable installers to add a higher degree of personalization & customization to projects and the various URC Graphical User Interfaces ( GUI's ).  In s...
  5. DirecTV Two Way Module

    DirecTV Two-Way module needs some finessing on the DIRECTV side as well... below are the changes that need to be made on the DirecTV box for our Two-Way module to work correctly.  Step 1: On the DirecTV box you must allow external devic...
  6. Mac Parallels and USB Connection Issues

    Many installers and programmers use a Mac laptop or desktop computer with Parallels running a Windows OS (Operating System). A Windows OS is required to run various URC programming software for the Complete Control and Total Control product lineups....
  7. Microsoft Edge on Windows 10

    Microsoft Edge has simple limitations!  Microsoft Edge on Windows 10 does not support plug ins (silver light etc.) Must use  Internet Explorer If anyone uses Microsoft Edge on Windows 10 they will have no access to...
  8. How To Manually Add Music Folders To The SNP-2

    Personal Music files can be searched and played on the SNP-2.  These are the steps to add a music folder to the Streaming Network Player. Select Settings . Select My Music Manager . ...
  9. Sonos (Line-In/Aux)

    The Sonos Connect, Connect Amp, Play 5 and Sonos Soundbar all have a Line-In feature allowing users to connect an auxiliary device such as an iPod to the Sonos ZonePlayer.  This feature is currently accessible in total control and can be utilized in...
  10. Lutron Keypads Not Automating

    Total Control has the ability to automate macros from Lutron Keypads. For example, when a specified Lutron Keypad button is pressed, Total Control can react by executing its own activity within the system.  Please see Lutron RadioRa2 Integration gu...