Popular Articles

  1. How to troubleshoot the DMS-AV

    Troubleshooting The DMS-AV If you are unable to connect to the DMS-AV do a factory reset of the unit by doing the following; 1.  On the back of the unit and above the Ethernet port, press and hold the little white button for thi...
  2. How to Adjust Accelerator Options

    How to Adjust Accelerator Options URC Accelerator 3 & TC Flex 2 software provide countless options to configure and optimize settings to achieve performance and flexibility for almost any application. This article details the steps required to c...
  3. DirecTV Two-Way Module Keeps Disconnecting

    URC's DirecTV Module provides powerful integration with your DirecTV devices! Give your clients the ability to browse & control their DirecTV devices through their URC Interfaces! Using state-of-the-art design and the latest in technology, the Di...
  4. How to Edit a Driver within the Project Tree

    When editing a driver it is highly recommended you do it in the My Database section so that your driver can be saved. If changes are needed on a particular project they can be changed within the project itself... Must be in St...
  5. HDA and IGMP Snooping

    URC HDA devices use “ AVB ” ( Audio Video Bridging ) to share audio streams among other HDA products on a network. IGMP Snooping is a feature built into many switches and/or routers and can cause issues or interfere with AVB device discovery on...
  6. How to Use MX-series Remotes With Crestron

    How to Use MX-series Remotes With Crestron© In some cases, it may be possible to use a URC MX-series remote control via RF (418MHz) to operate a Crestron control system. Additional Crestron© hardware is required in addition to the URC remote, s...
  7. How to Configure Music folders on a Mac To Play On The SNP-2

    This article outlines how to manually  share music  folders from a Mac. Sharing music between the Mac and  SNP-2  requires several steps; locating the username, sharing the Mac and sharing iTunes to communicate with the  SNP-2  During th...
  8. Unable To Control A Z-Wave Device

    Issue: Unable to Control a Device from the Local UI of a Z-Wave Gateway Controller When a device is included and configured it should allow control over its functions to the customer. However this may not happen sometimes if  the...
  9. TRC-780 RF Signal Strength Test

    How to test the RF Signal Strength on a TRC-780 The TRC-780  is the only URC in-hand remote that uses URC's 2.4GHz RF technology to communicate natively with an MRX-10 .  All other in-hand remotes use WiFi.  The TRC-780  needs to ...
  10. Understanding the URC Accelerator Software Login

    Understanding the URC Accelerator Software Login This article will help with U nderstanding the URC Accelerator 3 & TC Flex 2 Software Login on your laptop (or PC). Our new software update was put in place to ensure that ONLY certified deale...