Popular Articles

  1. Unable To Control A Z-Wave Device

    Issue: Unable to Control a Device from the Local UI of a Z-Wave Gateway Controller When a device is included and configured it should allow control over its functions to the customer. However this may not happen sometimes if  the...
  2. URC Device Power Dissipation in BTU's

    URC Device Power Dissipation in BTU's Heat losses are the thermal emissions from an amplifier while it is operating. It comes from dissipated waste power in the form of heat. This heat output is usually measured in BTU 's ( British Thermal Un...
  3. How to Edit a Driver within the Project Tree

    When editing a driver it is highly recommended you do it in the My Database section so that your driver can be saved. If changes are needed on a particular project they can be changed within the project itself... Must be in St...
  4. TRC-780 RF Signal Strength Test

    How to test the RF Signal Strength on a TRC-780 The TRC-780  is the only URC in-hand remote that uses URC's 2.4GHz RF technology to communicate natively with an MRX-10 .  All other in-hand remotes use WiFi.  The TRC-780  needs to ...
  5. How to Share a Music folder on a PC To Play On The SNP-2

    This article outlines how to manually share music folders from the PC on the Network To share folders, a file path may be required as well as a username and password (this option can be disabled under advanced network settings), if con...
  6. How to troubleshoot the DMS-AV

    Troubleshooting The DMS-AV If you are unable to connect to the DMS-AV do a factory reset of the unit by doing the following; 1.  On the back of the unit and above the Ethernet port, press and hold the little white button for thi...
  7. HDA and IGMP Snooping

    URC HDA devices use “ AVB ” ( Audio Video Bridging ) to share audio streams among other HDA products on a network. IGMP Snooping is a feature built into many switches and/or routers and can cause issues or interfere with AVB device discovery on t...
  8. Keypad & PoE Device Power Consumption

    Keypad & PoE Device Power Consumption PoE devices receive Ethernet data AND power through a CAT 5/6 cable.  Switches capable of providing PoE, PoE+ or PoE++ can power devices such as keypads, touchpanels, audio devices, and IP cameras....
  9. Master Resetting The THZ-100

    If the THZ-100 locks up or requires a factory default, perform the steps below.  NOTE:  This deletes any and all data, settings, schedule, etc.  Follow the directions below to  reset the THZ-100 . Master resetting the THZ-100 requires a ...
  10. How to Adjust Accelerator Options

    How to Adjust Accelerator Options URC Accelerator 3 & TC Flex 2 software provide countless options to configure and optimize settings to achieve performance and flexibility for almost any application. This article details the steps required to c...