Popular Articles

  1. Differences Between Honeywell Vista 20P and Vista 1258BPT

    Here is a quick overview of the main differences between the Honeywell Vista 20P and the Vista 128BPT . Note: This article refers to the 4232CBM board that is used with an older version of the URC Honeywell Security integration module.  Pleas...
  2. TKP-7000: Troubleshooting

    Troubleshooting the TKP-7000 1.  If the TKP-7000 is not connecting, power cycle it by unplugging the device from POE.  Then rediscover. 2.  If the unit still fails to connect, press and hold main and mute to get to the...
  3. Trouble Shooting URC Two-Way Modules

    Many URC Two-Way modules have different requirements when installing but there are some basic troubleshooting steps that apply to all two-way modules .   These steps should be taken before calling technical support and/or escalating the issue. ...
  4. Using HDA Audio with a Netgear M4250-10G2XF-PoE+ Network Switch

    URC HDA devices and software provide countless options to configure and optimize audio settings to achieve performance and flexibility for almost any application. In most cases, the URC HDA-SW5 switch capacity is sufficient for most installations...
  5. Offsite Control (Cloud) Programming Guide

    Offsite Control (Cloud) Programming Guide This article reviews the process for configuring the offsite control  feature for a Total Control system, from an iOS device (iPad, iPhone or iPod touch)using the Cloud option. C...
  6. Mac Parallels and USB Connection Issues

    Many installers and programmers use a Mac laptop or desktop computer with Parallels running a Windows OS (Operating System). A Windows OS is required to run various URC programming software for the Complete Control and Total Control product lineups....
  7. PIR-1: Connecting to the PIR-1

    Connecting the PIR-1 for learning and testing. Also, how to update the firmware. About: This section will cover updating the driver for a PIR-1 Symptoms : Receiving an error message such as " fail to update" when con...
  8. Using HDA Audio with a Luminex Gigacore 10 Network Switch

    URC HDA devices and software provide countless options to configure and optimize audio settings to achieve performance and flexibility for almost any application. In most cases, the URC HDA-SW5 switch capacity is sufficient for most installations. ...
  9. Updating the PIR-1 Firmware

    When connecting a PIR-1 to URC Accelerator or Complete Control Program software, it requires a Firmware Update, however, when the steps are followed, the update fails every time. The following article details the process to update the firmware ...
  10. Z-Wave Device Not Configuring

    Troubleshooting a Z-Wave device that is not configuring: Go into the devices Settings Go into the  Advanced Properties Go to the Commands tab  and select  Configure node right now A Command is sent out the gateway...