-
The MAC Filtering Switch (MFS-8) is necessary in some occasions with a Total Control System. Here's when...
A Mac Filtering Switch must be used a nytime there is a DMS unit in the system. This is because the DMS units are a ...
-
Last Updated: 01/10/2023
in Complete Control When connecting a PIR-1 to URC Accelerator or Complete Control Program software, it requires a Firmware Update, however, when the steps are followed, the update fails every time. The following article details the process to update the firmware ...
-
Last Updated: 05/22/2023
in Complete Control How to Use MX-series Remotes With Crestron© In some cases, it may be possible to use a URC MX-series remote control via RF (418MHz) to operate a Crestron control system. Additional Crestron© hardware is required in addition to the URC remote, s...
-
Troubleshooting a Z-Wave device that is not configuring:
Go into the devices Settings
Go into the Advanced Properties
Go to the Commands tab and select Configure node right now
A Command is sent out the gateway...
-
"Room Is Off" Error Symptom: When a user receives an error message on any interface that reads " Room is Off ." Solution: 1- Modify your punch-through manually. 2- Re-accelerate with the erase option in Step 12 Explanatio...
-
Last Updated: 08/09/2023
in Accelerator 3 Graphics Total Control Accelerator 3 software offers a large variety of built-in Room I mages that enable installers to add a higher degree of personalization & customization to projects and the various URC Graphical User Interfaces ( GUI's ). In some ca...
-
Issue:
Customer is unable to connect to the TRF-ZW gateway
Solutions:
Power up the gateway controller - though very simple, this case may happen more often than not. Assure that the unit is plugged in using th...
-
Last Updated: 05/07/2025
in Accelerator 3 HDA
URC HDA devices and software provide countless options to configure and optimize audio settings to achieve performance and flexibility for almost any application. In most cases, the URC HDA-SW5 switch capacity is sufficient for most installations...
-
Client Contact Failed: Makes the Total Control System unusable
When receiving this message try the following:
In step 6 of Accelerator make sure LAN info is completed. Use command prompt to get the subnet, gateway a...
-
Last Updated: 10/18/2024
in Accelerator 3 Offsite Control
Offsite Control (Cloud) Programming Guide This article reviews the process for configuring the offsite control feature for a Total Control system, from an iOS device (iPad, iPhone or iPod touch)using the Cloud option. C...