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Last Updated: 10/18/2024
in Accelerator 3 Offsite Control
Offsite Control (Cloud) Programming Guide This article reviews the process for configuring the offsite control feature for a Total Control system, from an iOS device (iPad, iPhone or iPod touch)using the Cloud option. C...
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What is the difference between Z-Wave™ and Z-Wave Plus ?
Z-Wave Plus (500 series) is the latest technology certification standard offered and gives a high level of security and compatibility between products. All Z-Wave and Z-Wave Plus ...
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Last Updated: 01/12/2022
in Complete Control Many installers and programmers use a Mac laptop or desktop computer with Parallels running a Windows OS (Operating System). A Windows OS is required to run various URC programming software for the Complete Control and Total Control product lineups....
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Last Updated: 10/07/2026
in Accelerator 3 HDA
URC HDA devices and software provide countless options to configure and optimize audio settings to achieve performance and flexibility for almost any application. In most cases, the URC HDA-SW5 switch capacity is sufficient for most installations...
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Many URC Two-Way modules have different requirements when installing but there are some basic troubleshooting steps that apply to all two-way modules . These steps should be taken before calling technical support and/or escalating the issue.
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Troubleshooting the TKP-7000
1. If the TKP-7000 is not connecting, power cycle it by unplugging the device from POE. Then rediscover.
2. If the unit still fails to connect, press and hold main and mute to get to the...
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Connecting the PIR-1 for learning and testing. Also, how to update the firmware.
About:
This section will cover updating the driver for a PIR-1
Symptoms :
Receiving an error message such as " fail to update" when con...
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Last Updated: 10/01/2026
in Complete Control
When connecting a PIR-1 to URC Accelerator or Complete Control Program software, it requires a Firmware Update, however, when the steps are followed, the update fails every time. The following article details the process to update the firmware...
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Last Updated: 05/03/2022
in Accelerator 3 HDA URC HDA devices and software provide countless options to configure and optimize audio settings to achieve performance and flexibility for almost any application. In most cases, the URC HDA-SW5 switch capacity is sufficient for most installations. ...
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"Room Is Off" Error Symptom: When a user receives an error message on any interface that reads " Room is Off ." Solution: 1- Modify your punch-through manually. 2- Re-accelerate with the erase option in Step 12 Explanatio...