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Troubleshooting the TKP-7000
1. If the TKP-7000 is not connecting, power cycle it by unplugging the device from POE. Then rediscover.
2. If the unit still fails to connect, press and hold main and mute to get to the...
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Total Control integrates with Lutrons RadioRa2 Lighting/Shades/Tstat system using the URC two-way module.
Symptom:
If integrating with the Lutron RadioRa2 two-way module and the UI receives an error message that...
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Sharp TV's need to enable discreet commands. Here's how...
For discrete functionality; Sharp televisions must be updated to latest firmware 2.04
Please refer to link below:
http://www.sharpusa.com/CustomerSupport/Pr...
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Many URC Two-Way modules have different requirements when installing but there are some basic troubleshooting steps that apply to all two-way modules . These steps should be taken before calling technical support and/or escalating the issue.
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Resetting the URC Mobile App (iPhone, iPod Touch, iPad): Resetting the URC Mobile app purges the current Total Control profile . It is a factory reset for the App. This may be required to troubleshoot issues or to download a new p...
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How to Adjust the High DPI Settings When Using a 4K or Hi-Resolution Screen It is possible when using a 4K or high-resolution display or laptop, you may need to adjust the High DPI scaling for best performance when using and viewing the Complete ...
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Connecting the PIR-1 for learning and testing. Also, how to update the firmware.
About:
This section will cover updating the driver for a PIR-1
Symptoms :
Receiving an error message such as " fail to update" when con...
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Last Updated: 08/26/2024
in Accelerator 3 HDA
Ubiquiti UniFi advanced security features can cause issues when working with certain HDA products. Some of the advanced security functions can create random reboots of HDA amplifiers . URC recommends that you disable these functions when us...
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The MAC Filtering Switch (MFS-8) is necessary in some occasions with a Total Control System. Here's when...
A Mac Filtering Switch must be used a nytime there is a DMS unit in the system. This is because the DMS units are a ...
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Last Updated: 01/10/2023
in Complete Control When connecting a PIR-1 to URC Accelerator or Complete Control Program software, it requires a Firmware Update, however, when the steps are followed, the update fails every time. The following article details the process to update the firmware ...