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Troubleshooting the TKP-7000
1. If the TKP-7000 is not connecting, power cycle it by unplugging the device from POE. Then rediscover.
2. If the unit still fails to connect, press and hold main and mute to get to the...
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The MAC Filtering Switch (MFS-8) is necessary in some occasions with a Total Control System. Here's when...
A Mac Filtering Switch must be used a nytime there is a DMS unit in the system. This is because the DMS units are a ...
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Many URC Two-Way modules have different requirements when installing but there are some basic troubleshooting steps that apply to all two-way modules . These steps should be taken before calling technical support and/or escalating the issue.
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Sharp TV's need to enable discreet commands. Here's how...
For discrete functionality; Sharp televisions must be updated to latest firmware 2.04
Please refer to link below:
http://www.sharpusa.com/CustomerSupport/Pr...
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Connecting the PIR-1 for learning and testing. Also, how to update the firmware.
About:
This section will cover updating the driver for a PIR-1
Symptoms :
Receiving an error message such as " fail to update" when con...
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Issue:
Customer is unable to connect to the TRF-ZW gateway
Solutions:
Power up the gateway controller - though very simple, this case may happen more often than not. Assure that the unit is plugged in using th...
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Total Control integrates with Lutrons RadioRa2 Lighting/Shades/Tstat system using the URC two-way module.
Symptom:
If integrating with the Lutron RadioRa2 two-way module and the UI receives an error message that...
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Client Contact Failed: Makes the Total Control System unusable
When receiving this message try the following:
In step 6 of Accelerator make sure LAN info is completed. Use command prompt to get the subnet, gateway a...
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"Room Is Off" Error Symptom: When a user receives an error message on any interface that reads " Room is Off ." Solution: 1- M odify your punchthroughs manually. 2- Re-accelerate with the erase option in Step 12 Explanation:...
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Last Updated: 01/25/2024
in Accelerator 3 HDA This article provides an overview of HDA Audio Installation Network and Streaming Best Practices. The HDA Scan Tool (found in this document) can be used to let URC know information about the AVB Clock (used to sync HDA audio on the network)...