New Articles

  1. Understanding the HDA LED Status Indicators

    Understanding the HDA LED Status Indicators This article provides information on the LED status indicators for the various HDA audio distribution devices. Note: This article  applies to the HDA-IO, HDA-130, HDA-8100, HDA-4100 and HDA-1600. The...
  2. How to Prevent a Remote From Jumping Back to the Main Page

    This article details the steps on H ow to Prevent a Remote From Jumping Back to the Main Page Issue:  After selecting an audio or video source or a device, the remote (or other URC UI-User Interface) will jump back to the main page after a shor...
  3. Accelerator Startup Message-Live Update Error

    Accelerator Startup Message-Live Update Error Issue: When starting the Accelerator software, you always receive the popup message " The program must be liveupdated! ".  After using the Live Update tab and trying to update, the program will ...
  4. How to Get/Extract a Program File From a Master System Controller

    This article details the steps on How To Get/Extract a Program File From a Master System Controller.  An example of using this feature would be when needing to use the most current version of the customer file when updating or making changes . Ge...
  5. Using XL Graphics on URC Interfaces

    URC touch screen keypads and mobile apps now have a new Main Menu “XL” display mode available in the Device Properties\Custom User Interface settings section.  This article details how to configure and use the Main Menu “XL” display mode in the...
  6. HDA Audio Installation-Best Practices Updated

    This article provides an overview of HDA Audio Installation Network and Streaming Best Practices. The HDA Scan Tool (found in this document)  can be used to let URC know information about the AVB Clock (used to sync HDA audio on the networ...
  7. Accelerator 2 Startup Message-Live Update Error

    Accelerator 2 Startup Message-Live Update Error Issue: When starting the Accelerator 2 software, you always receive the popup message " The program must be liveupdated! ".  After using the Live Update tab and trying to update, the program w...
  8. Changing Device Label Colors

    Total Control Accelerator 3 offers a large variety of built-in icons and Icon Expansion Packs that enable installers to add a higher degree of personalization & customization to projects and the various URC Graphical User Interfaces ( GUI's ).  Thi...
  9. How to Use URC Help Remote Support

    How to Use URC Help Remote Support In some instances, URC Tech Support may request access to your computer to assist you with programming or other technical issues using the  URChelp.com  Remote Support website & application. This...
  10. How to Use MX-series Remotes With Crestron

    How to Use MX-series Remotes With Crestron© In some cases, it may be possible to use a URC MX-series remote control via RF (418MHz) to operate a Crestron control system. Additional Crestron© hardware is required in addition to the URC remote, s...