New Articles

  1. TRF-ZW Cannot Connect to the Gateway

    Issue: Customer is unable to connect to the TRF-ZW gateway Solutions: Power up the gateway controller - though very simple, this case may happen more often than not. Assure that the unit is plugged in using th...
  2. Eaton/Cooper URC Vivido Z-Wave Device Parameters

    Parameters are used to add and modify features of Z-Wave Devices.  If you are using URC Vivido lighting devices , these parameters are neatly laid out under the devices settings/device options . If using other brands such as Cooper/Eaton, then p...
  3. UI7 & Associations

    Z-Wave introduces many new features and benefits to Total Control. One of these features is associations between Z-Wave devices . Associations are used between a master dimmer and an accessory dimmer (s) to create multi-way lighting ...
  4. Graphics with a Total Control Driver

    Universal Remote Control Inc. has added the ability to incorporate graphics into any custom driver. This feature adds a greater degree of personalization that allows installers to save time by having drivers that automatically sets a pre-selecte...
  5. Total Control Expansion Pack

    Total Control offers a large variety of icons for buttons that enable installers to add a higher degree of personalization to projects through the Graphics Expansion Pack. Included in the expansion pack are graphics for small (106x64pixels) and larg...
  6. Custom Graphics in Total Control

    Total Control offers various ways to use graphics. Within Accelerator it is possible to pre-select an image in the driver, add images to the software via the Expansion Pack, or custom images not provided by URC. Customization is a key component of T...
  7. Total Control Graphics Icon Sizes

    Total Control allows programmers to customize the graphics on the Main Menu and Sub-menus.  Interfaces have different size dimensions and sometimes two (2) different sizes for one interface.  If creating custom graphic icons, please use the followin...
  8. Offsite Programming Error (Can't get the serial ID -Parsing Error)

    Symptom: When downloading to a base station remotely for Offsite Programming, it is possible that you may get a parsing error message that states: “Start downloading Can’t get the serial ID – Parsing Error”   ...
  9. MX-990 Won't Take a Download (Fails to Download)

    Symptom:  While the MX-990 is connected to the PC, it fails to take program download. Solution: Remove the battery, Wait for 1+ minute Re-insert the battery Connect the remote back to the PC Wait 15+ seconds, then try re-downloading the ...
  10. Denon HEOS Volume Control

    Symptom: While using the volume up and down buttons within the Denon Heos two-way module, volume commands are only sent at 0.5db per button press.  This can make adjusting volume time consuming and frustrating.   Currently,  this is the way t...