New Articles

  1. TDC-7100: How to Soft Reset the TDC-7100

    Created On: 01/03/2018 in Total Control: Accelerator 1 & 2 TDC-7100
    The TDC-7100 tabletop controller is powered by a rechargeable battery.  If the device requires a soft reset (power cycle) please follow steps below: Locate the Reset Button on bottom-side of the TDC-7100. Press and release the Reset Bu...

  2. How To Check Your MRX-10 for Total Control 2.0/TC 3 Compatibility

    Created On: 10/17/2017 in Total Control: Accelerator 1 & 2 MRX-10
    How To Check Your MRX-10 for Total Control 2.0 & TC 3 Compatibility This article covers how to confirm if your MRX-10 is compatible with Total Control 2.0 & TC 3. The MAC Address of the MRX-10 confirms compatibility with Total Control 2.0 ...

  3. Controlling the Somfy Sonesse 50 shade motor via RS-232 with Total Control.

    Created On: 06/21/2017 in Total Control: Accelerator 1 & 2 3rd Party Information & Troubleshooting
    Controlling the Somfy Sonesse 50 shade motor via RS-232 with Total Control. This article covers how to configure Total Control to work with the Somfy Sonesse 50 shade motor via RS-232.  This includes gathering the information to control the mo...

  4. Lutron Keypads Not Automating

    Created On: 05/15/2017 in Total Control: Accelerator 1 & 2 Two-Way Modules
    Total Control has the ability to automate macros from Lutron Keypads. For example, when a specified Lutron Keypad button is pressed, Total Control can react by executing its own activity within the system.  Please see Lutron RadioRa2 Integration gu...

  5. Zwave Vivido Lights Are Working From URC Interface But Will Not Function From Physical Accessory Switch/Dimmer

    Created On: 03/09/2017 in Total Control: Accelerator 1 & 2 Z-Wave
    Zwave Vivido Lights Are Working From URC Interface But Will Not Function From Physical Accessory Switch/Dimmer Issue: Using multiple Vivido accessory switches/dimmers (typically 3 or more) on a single switch/dimmer can present ...

  6. Enabling IP Control on Compatible Anthem Audio Devices

    Created On: 10/19/2016 in Total Control: Accelerator 1 & 2 3rd Party Information & Troubleshooting
    Enabling IP Control on Compatible Anthem Audio Devices IP control on compatible Anthem audio devices needs to be enabled to allow integration with Total Control .   To enable IP control, locate the  Network Settings Menu on the Anthem...

  7. TRC-780 RF Signal Strength Test

    Created On: 10/04/2016 in Total Control: Accelerator 1 & 2 TRC-780
    How to test the RF Signal Strength on a TRC-780 The TRC-780  is the only URC in-hand remote that uses URC's 2.4GHz RF technology to communicate natively with an MRX-10 .  All other in-hand remotes use WiFi.  The TRC-780  needs to ...

  8. Unable To Control A Z-Wave Device

    Created On: 08/01/2016 in Total Control: Accelerator 1 & 2 Z-Wave
    Issue: Unable to Control a Device from the Local UI of a Z-Wave Gateway Controller When a device is included and configured it should allow control over its functions to the customer. However this may not happen sometimes if  the...

  9. Z-Wave Device Not Pairing (Including)

    Created On: 08/01/2016 in Total Control: Accelerator 1 & 2 Z-Wave
    Unable to Pair (Include) a Z-Wave device Whenever a device cannot be included or paired with a Z-Wave controller it’s generally a good idea to ask the customer to bring the device closer to the gateway (if possible) for the inclusion...

  10. Can't Assign a TRF-ZW Z-Wave Gateway

    Created On: 08/01/2016 in Total Control: Accelerator 1 & 2 Z-Wave
    Issue: Customer is unable to assign the unit Solution: Assure the unit is powered up and connected to the network. Though there may be other external factors like a bad factory provisioning for the controllers,...