New Articles

  1. (The Difference between) Z-Wave vs. Z-Wave+ Plus

    What is the difference between Z-Wave™ and Z-Wave Plus ? Z-Wave Plus (500 series) is the latest technology certification standard offered and gives a high level of security and compatibility between products. All Z-Wave and Z-Wave Plus ...
  2. Xbox One Pronto Hex Codes and IR Sensor Location

    The biggest misconception about the Xbox one is the IR location .  The location of the IR sensor  is to the left of the eject button (usually silver but can depend on the version of the Xbox itself). When crea...
  3. iOS/Android Not Connecting To Total Control System

    There are a few steps in order to get your iOS device up and running with Total Control. Below are the steps... My iOS Device cannot connect to my Total Cont rol System Restart the mobile device.   In many instances, pho...
  4. Adding Vivido Lighting to Alarms.com/2Gig Z-Wave Panels

    It is possible to use URC Vivido lighting dimmers with Alarm.com and 2Gig Z-wave alarm panels.   To use with 2GIG CP21 panel/controllers: assure the 2GIG/CP21 Panel/Controller is updated to firmware v1.14 or later . Please s...
  5. Understanding IP Cameras

    Understand IP Cameras There are many different IP camera companies as well as types out there. Below are some basic but need to know information regarding 3rd party IP cameras. Digital Video Recorder (DVR) Uses analo...
  6. Vantage Two-Way Module

    With Total Control's two-way module for Vantage, we can integrate all Vantage lighting systems seamlessly. Below are some steps and instructions and an easy integration with Total Control. Currently our module works with Vantage InFu...
  7. TRC-820 Shortcuts

    The TRC-820 is unique to the Total Control family because it contains a shortcuts button. This is a user edited shortcuts button meaning the customer can add/edit/delete these buttons whenever the customer wants.  The Boxed Triangle but...
  8. DirecTV Two Way Module

    DirecTV Two-Way module needs some finessing on the DIRECTV side as well... below are the changes that need to be made on the DirecTV box for our Two-Way module to work correctly.  Step 1: On the DirecTV box you must allow external devic...
  9. TRF-ZW (ZW-1/2) Undiscoverabel, Not Responding, Two IP addresses showing in Accelerator, Not showing in local network

    Symptom:   Unable to discover TRF-ZW in Step 6: Network Setup (URC Devices) , or two (2) TRF-ZW devices appear both with same MAC address but different IP addresses, or unable to extract data from gateway in Step 9: URC Subsystems . ...
  10. How To Determine The Stream Number of Your Source

    The DMS Devices (DMS-AV/DMS-100/DMS-1200) all have a certain number of streams. All of the available streams can be selected when creating custom macros. The following depicts how to determine the stream number of your source as wel as use it in a m...