Popular Articles

  1. MRX-10 Not Responding or Undiscoverable

    Last Updated: 05/12/2016 in Total Control: Accelerator 1 & 2 MRX-10
    How to troubleshoot an MRX-10 that will not discover or respond If the MRX-10 is not responding, do a soft reset by pressing the reset button for 2 seconds. If there is still a communication error and/or you cannot download to...

  2. Importing Existing Devices into a new CCP File

    Last Updated: 05/18/2016 in Complete Control
    Importing devices from another CCP program can expedite the programming process so that devices do not have to be re-programmed or re-learned.  Importing a device allows the programmer to import only the SAME in-like  controller from another projec...

  3. TRC-1280: Troubleshooting

    Last Updated: 05/10/2016 in Total Control: Accelerator 1 & 2 TRC-1280
    How to troubleshoot the TRC-1280 If the TRC-1280 is not connecting do the following; 1.  Press and hold main and select to bring up the settings menu. 2.  Navigate to the  wifi network tab  on the settings screen and then click...

  4. Factory Defaulting Total Control

    Last Updated: 05/10/2016 in Total Control: Accelerator 1 & 2 Total Control Basic Information
    Use the following methods to Factory Reset Total Control Products.  This procedure deletes any and all information on the device and sets it to DHCP on the network.   ​ DMS-100 : Press and hold reset button for more than 3...

  5. How to Reset the URC Mobile App (iOS)

    Last Updated: 05/10/2022 in Total Control: Accelerator 1 & 2 URC Mobile for iOS
    Resetting the URC Mobile App (iPhone, iPod Touch, iPad): Resetting  the URC Mobile  app purges  the current  Total Control profile .  It is a factory reset  for the App.  This may be required sometimes to troubleshoot issues or to down...

  6. Can't Connect or Download - MX-980, MX-5000 and MX-6000

    Last Updated: 02/18/2022 in Complete Control
    Problem:  Can't Connect or Download - MX-980, MX-5000 and MX-6000 Handheld Remote Controls In some cases, a computer or laptop may not be able to connect or download to the remotes listed above. This can be especially true if it is a new laptop...

  7. Basics of Driver Creation

    Last Updated: 05/12/2016 in Total Control: Accelerator 1 & 2 Software Programming Drivers
    What is a Driver? A Driver is the template that holds pertinent  information about a device for Accelerator to communicate with. Drivers include everything from basic information to detailed information as to what function of...

  8. Discovering & Assigning URC Devices and Assigning IP Address for 3rd Party Devices

    Last Updated: 05/26/2016 in Total Control: Accelerator 1 & 2 Network Settings
    Discovering & Assigning URC Devices and Assigning IP Address for 3 rd Party Devices All Network devices in a Total Control System must have a known IP address .  URC devices are discovered and assigned through the software.  3rd Party...

  9. PC Network Settings in Total Control (Network Troubleshooting, Can't Discover Devices, Failed to Download)

    Last Updated: 06/17/2016 in Total Control: Accelerator 1 & 2 Network Settings
    PC Network Settings in Total Control  (Network Troubleshooting, Can't Discover Devices, Failed to Download) Total Control is reliant on the network and requires a reliable, stable and properly configured network. Programming a Total Control sys...

  10. Remote Programming: How to Access, Modify and Download Files Remotely

    Last Updated: 03/25/2024 in Total Control: Accelerator 1 & 2 Offsite Programming
    To Access and Download a File Remotely using the URC Offsite Programming Feature URC Accelerator provides  remote access  for customer files using the  Offsite Programming  feature.  Offsite Programming  allows the  verified installer...