Popular Articles

  1. How To Setup a DHCP Range On A Luxul Router

    Last Updated: 06/04/2021 in Total Control: Accelerator 1 & 2 Network Settings
    A DHCP Range is a range   of IP addresses from which to include or exclude addresses used for DHCP  service  lease offerings. Basically, when network devices that are DHCP are connected to the network, they receive a temporary ad...

  2. MX-990 Won't Take a Download (Fails to Download)

    Last Updated: 09/09/2021 in Complete Control MX-990
    Symptom:  While the MX-990 is connected to the PC, it fails to take program download. Solution: Remove the battery, Wait for 1+ minute Re-insert the battery Connect the remote back to the PC Wait 15+ seconds, then try re-downloading...

  3. Custom Graphics in Total Control

    Last Updated: 09/24/2021 in Total Control: Accelerator 1 & 2 Total Control Graphics
    Total Control offers various ways to use graphics. Within Accelerator it is possible to pre-select an image in the driver, add images to the software via the Expansion Pack, or custom images not provided by URC. Customization is a key component of T...

  4. Can't Connect or Download - MX-980, MX-5000 and MX-6000

    Last Updated: 02/18/2022 in Complete Control
    Problem:  Can't Connect or Download - MX-980, MX-5000 and MX-6000 Handheld Remote Controls In some cases, a computer or laptop may not be able to connect or download to the remotes listed above. This can be especially true if it is a n...

  5. Honeywell Vista

    Last Updated: 05/15/2017 in Total Control: Accelerator 1 & 2 Two-Way Modules
    How to Troubleshoot the Setting up of the Honeywell Vista Module: About: This module allows you to interface your URC Home Automation Products directly with the Honeywell Vista line of security systems. Users can ar...

  6. Settings for Viewing 3rd Party Cameras On URC

    Last Updated: 03/21/2017 in Total Control: Accelerator 1 & 2 IP Cameras, DVRS, NVR's & Analog Cameras
    Many 3rd  Party Cameras integrated with a Total Control System can be viewed from any of the fully graphical user interfaces (TRC-1280, TC-1080/820, TKP-7000/5500,7600), iOS, Android)  To view the cameras on the interfaces, there are some...

  7. How To Add Streaming Accounts (Pandora, Sirius XM, Rhapsody, Deezer) To The SNP-2

    Last Updated: 06/13/2016 in Total Control: Accelerator 1 & 2 SNP-2
    Online music services included in the SNP-2 (Pandora, Rhapsody, Deezer, SiriusXM) can be logged into or out at any time using any user interface or by using the on-screen control of the SNP-2 if outputting to a TV.  The process to log...

  8. TDC-7100: How to Soft Reset the TDC-7100

    Last Updated: 01/03/2018 in Total Control: Accelerator 1 & 2 TDC-7100
    The TDC-7100 tabletop controller is powered by a rechargeable battery.  If the device requires a soft reset (power cycle) please follow steps below: Locate the Reset Button on bottom-side of the TDC-7100. Press and release the Reset...

  9. Setting a URC Network Device to Static

    Last Updated: 06/13/2016 in Total Control: Accelerator 1 & 2 Network Settings
    Network devices can be connected to a network two different ways.   DHCP or Static . DHCP is a temporary IP address  given by the router.   Static is a permanent IP address. When setting up Total Contro...

  10. Sonos

    Last Updated: 05/12/2016 in Total Control: Accelerator 1 & 2 Two-Way Modules
    Since Sonos is a 3rd party device that we integrate there are many questions we receive about it. Please refer to the following Frequently Asked Questions. Basic Questions  How many Sonos units can I put into a system? ...