Popular Articles

  1. Setting a URC Network Device to Static

    Last Updated: 06/13/2016 in Total Control: Accelerator 1 & 2 Network Settings
    Network devices can be connected to a network two different ways.   DHCP or Static . DHCP is a temporary IP address  given by the router.   Static is a permanent IP address. When setting up Total Control projects, it ...

  2. Controlling the eStream4K Device Using IR

    Last Updated: 08/09/2023 in Accelerator 3 3rd Party Information & Troubleshooting
    Many cable providers are now supplying end-users with an Android TV-based  device in lieu of a standard cable box for their cable TV content delivery. These devices are typically supplied with a Bluetooth remote control. However, in most situations...

  3. Sonos

    Last Updated: 05/12/2016 in Total Control: Accelerator 1 & 2 Two-Way Modules
    Since Sonos is a 3rd party device that we integrate there are many questions we receive about it. Please refer to the following Frequently Asked Questions. Basic Questions  How many Sonos units can I put into a system? ...

  4. How to Register for a URC Dealer Portal Account

    Last Updated: 08/09/2021
    The URC Dealer Portal is your resource for URC product information, training registration and announcements. This fully-transactional site also enables URC Direct Dealers to place orders, view tracking and check account status. This article det...

  5. Adding a New User to Your URC Dealer Portal Account Updated

    Last Updated: 11/17/2022
    The URC Dealer Portal is a fully transactional site that enables authorized URC dealers to place orders, view order tracking, check account status and is also an online destination for URC product information, dealer resources, marketing informa...

  6. SNP-1: How to Manually Update Firmware

    Last Updated: 05/12/2016 in Total Control: Accelerator 1 & 2 SNP-1
    The SNP-1 needs to be firmware updated in a unique way compared to our other devices. Follow the following steps: Symptom:   Message on interface that reads " Unable to connect to SNP Firmware ." Enter the IP address...

  7. How to Troubleshoot an MRX-8 connection

    Last Updated: 05/10/2016 in Total Control: Accelerator 1 & 2 MRX-8
    How to Troubleshoot an MRX-8 connection The MRX-8 need to be hardwired to the network. Follow these steps to fix any connection issues with the MRX-8. 1. Hard wire the computer to the network. 2. Disable any f...

  8. Managing Your URC Dealer Offsite Programming Account (www.urcmcs.com)

    Last Updated: 03/28/2023
    Using   www.urcmcs.com , dealers (specifically, Offsite Programing ADMINISTRATORS ) now have access to the all-new “ Jobs Browser ” feature. T his feature was previously available at www.urcrms.com but that portal has been retired and the fe...

  9. How to join a TRC-780 to the Network

    Last Updated: 06/20/2016 in Total Control: Accelerator 1 & 2 TRC-780
    How to join a TRC-780 to your network via URC's 2.4 GHz RF The TRC-780 is the only URC in-hand remote that uses URC's 2.4GHz RF technology to communicate natively with an MRX-10.  All other in-hand remotes use WiFi.  The pairing proces...

  10. URC Accelerator: Default Layout/Original Menu Layout

    Last Updated: 05/12/2016 in Total Control: Accelerator 1 & 2 Software Programming Drivers
    If the original layout for Accelerator  has been altered from the default view, use these steps to  restore the default layout: Look of the Default Layout: Look of an Altered Layout: ...