Popular Articles

  1. Managing Your URC Dealer Offsite Programming Account (www.urcmcs.com)

    Last Updated: 12/11/2024
    Using   www.urcmcs.com , dealers (specifically, Offsite Programing ADMINISTRATORS ) now have access to the all-new “ Jobs Browser ” feature. T his feature was previously available at www.urcrms.com but that portal has been retired and the fe...

  2. Adding a New User to Your URC Dealer Portal Account Updated

    Last Updated: 11/17/2022
    The URC Dealer Portal is a fully transactional site that enables authorized URC dealers to place orders, view order tracking, check account status and is also an online destination for URC product information, dealer resources, marketing informa...

  3. TDC-7100: How to Soft Reset the TDC-7100

    Last Updated: 01/03/2018 in Total Control: Accelerator 1 & 2 TDC-7100
    The TDC-7100 tabletop controller is powered by a rechargeable battery.  If the device requires a soft reset (power cycle) please follow steps below: Locate the Reset Button on bottom-side of the TDC-7100. Press and release the Reset Bu...

  4. Preferred WiFi Security Settings

    Last Updated: 05/10/2016 in Total Control: Accelerator 1 & 2 Network Settings
    Total Control is extremely reliant on the network, both hard-wired as well as wireless. Below are the most important configurations for Wi-Fi when installing a TC system. URC's Wifi remotes communicate on 802.11 B/G/N however we o...

  5. How To Add Streaming Accounts (Pandora, Sirius XM, Rhapsody, Deezer) To The SNP-2

    Last Updated: 06/13/2016 in Total Control: Accelerator 1 & 2 SNP-2
    Online music services included in the SNP-2 (Pandora, Rhapsody, Deezer, SiriusXM) can be logged into or out at any time using any user interface or by using the on-screen control of the SNP-2 if outputting to a TV.  The process to log into, or out o...

  6. Enabling bridge mode on AT&T U-verse

    Last Updated: 05/10/2016 in Total Control: Accelerator 1 & 2 Network Settings
    These are the instructions on how to configure a U-verse gateway to send all of its incoming traffic to your own router without impacting its normal networking services. i.e:  Using it as a modem only. The gateway : The gateway c...

  7. Sonos

    Last Updated: 05/12/2016 in Total Control: Accelerator 1 & 2 Two-Way Modules
    Since Sonos is a 3rd party device that we integrate there are many questions we receive about it. Please refer to the following Frequently Asked Questions. Basic Questions  How many Sonos units can I put into a system? ...

  8. How to Troubleshoot an MRX-8 connection

    Last Updated: 05/10/2016 in Total Control: Accelerator 1 & 2 MRX-8
    How to Troubleshoot an MRX-8 connection The MRX-8 need to be hardwired to the network. Follow these steps to fix any connection issues with the MRX-8. 1. Hard wire the computer to the network. 2. Disable any f...

  9. Setting Simple IP Control for Sony TV's

    Last Updated: 01/04/2024 in Accelerator 3 3rd Party Information & Troubleshooting
    Setting Simple IP Control for Sony TV's The following article details how to configure a Sony TV for " Simple IP Control ". Note: (as of 1-4-24): There appears to be (known) issue with the new Sony XR A95L-series and the discreet IR codes fro...

  10. SNP-1: How to Manually Update Firmware

    Last Updated: 05/12/2016 in Total Control: Accelerator 1 & 2 SNP-1
    The SNP-1 needs to be firmware updated in a unique way compared to our other devices. Follow the following steps: Symptom:   Message on interface that reads " Unable to connect to SNP Firmware ." Enter the IP address...