Popular Articles

  1. Managing Your URC Dealer Offsite Programming Account (www.urcmcs.com)

    Last Updated: 12/11/2024
    Using   www.urcmcs.com , dealers (specifically, Offsite Programing ADMINISTRATORS ) now have access to the all-new “ Jobs Browser ” feature. T his feature was previously available at www.urcrms.com but that portal has been retired and the fe...

  2. Settings for Viewing 3rd Party Cameras On URC

    Last Updated: 03/21/2017 in Total Control: Accelerator 1 & 2 IP Cameras, DVRS, NVR's & Analog Cameras
    Many 3rd  Party Cameras integrated with a Total Control System can be viewed from any of the fully graphical user interfaces (TRC-1280, TC-1080/820, TKP-7000/5500,7600), iOS, Android)  To view the cameras on the interfaces, there are some required...

  3. Enabling bridge mode on AT&T U-verse

    Last Updated: 05/10/2016 in Total Control: Accelerator 1 & 2 Network Settings
    These are the instructions on how to configure a U-verse gateway to send all of its incoming traffic to your own router without impacting its normal networking services. i.e:  Using it as a modem only. The gateway : The gateway c...

  4. Adding a New User to Your URC Dealer Portal Account

    Last Updated: 11/17/2022
    The URC Dealer Portal is a fully transactional site that enables authorized URC dealers to place orders, view order tracking, check account status and is also an online destination for URC product information, dealer resources, marketing informa...

  5. TDC-7100: How to Soft Reset the TDC-7100

    Last Updated: 01/03/2018 in Total Control: Accelerator 1 & 2 TDC-7100
    The TDC-7100 tabletop controller is powered by a rechargeable battery.  If the device requires a soft reset (power cycle) please follow steps below: Locate the Reset Button on bottom-side of the TDC-7100. Press and release the Reset Bu...

  6. Preferred WiFi Security Settings

    Last Updated: 05/10/2016 in Total Control: Accelerator 1 & 2 Network Settings
    Total Control is extremely reliant on the network, both hard-wired as well as wireless. Below are the most important configurations for Wi-Fi when installing a TC system. URC's Wifi remotes communicate on 802.11 B/G/N however we o...

  7. Sonos

    Last Updated: 05/12/2016 in Total Control: Accelerator 1 & 2 Two-Way Modules
    Since Sonos is a 3rd party device that we integrate there are many questions we receive about it. Please refer to the following Frequently Asked Questions. Basic Questions  How many Sonos units can I put into a system? ...

  8. How To Add Streaming Accounts (Pandora, Sirius XM, Rhapsody, Deezer) To The SNP-2

    Last Updated: 06/13/2016 in Total Control: Accelerator 1 & 2 SNP-2
    Online music services included in the SNP-2 (Pandora, Rhapsody, Deezer, SiriusXM) can be logged into or out at any time using any user interface or by using the on-screen control of the SNP-2 if outputting to a TV.  The process to log into, or out o...

  9. Enabling IP Control on Compatible Anthem Audio Devices

    Last Updated: 01/08/2018 in Total Control: Accelerator 1 & 2 3rd Party Information & Troubleshooting
    Enabling IP Control on Compatible Anthem Audio Devices IP control on compatible Anthem audio devices needs to be enabled to allow integration with Total Control .   To enable IP control, locate the  Network Settings Menu on the Anthem...

  10. How to Reset the URC Mobile 2.5 App (iOS)

    Last Updated: 08/09/2023 in Accelerator 3 Mobile-iOS & Android Apps
    Resetting the URC Mobile App (iPhone, iPod Touch, iPad): Resetting  the URC Mobile  app purges  the current  Total Control profile . It is a factory reset  for the App. This may be required to troubleshoot issues or to download a new p...