Popular Articles

  1. Preferred WiFi Security Settings

    Last Updated: 05/10/2016 in Total Control: Accelerator 1 & 2 Network Settings
    Total Control is extremely reliant on the network, both hard-wired as well as wireless. Below are the most important configurations for Wi-Fi when installing a TC system. URC's Wifi remotes communicate on 802.11 B/G/N however we o...

  2. How To Add Streaming Accounts (Pandora, Sirius XM, Rhapsody, Deezer) To The SNP-2

    Last Updated: 06/13/2016 in Total Control: Accelerator 1 & 2 SNP-2
    Online music services included in the SNP-2 (Pandora, Rhapsody, Deezer, SiriusXM) can be logged into or out at any time using any user interface or by using the on-screen control of the SNP-2 if outputting to a TV.  The process to log into, or out o...

  3. Setting a URC Network Device to Static

    Last Updated: 06/13/2016 in Total Control: Accelerator 1 & 2 Network Settings
    Network devices can be connected to a network two different ways.   DHCP or Static . DHCP is a temporary IP address  given by the router.   Static is a permanent IP address. When setting up Total Control projects, it ...

  4. Adding a New User to Your URC Dealer Portal Account Updated

    Last Updated: 11/17/2022
    The URC Dealer Portal is a fully transactional site that enables authorized URC dealers to place orders, view order tracking, check account status and is also an online destination for URC product information, dealer resources, marketing informa...

  5. Managing Your URC Dealer Offsite Programming Account (www.urcmcs.com)

    Last Updated: 12/11/2024
    Using   www.urcmcs.com , dealers (specifically, Offsite Programing ADMINISTRATORS ) now have access to the all-new “ Jobs Browser ” feature. T his feature was previously available at www.urcrms.com but that portal has been retired and the fe...

  6. Sonos

    Last Updated: 05/12/2016 in Total Control: Accelerator 1 & 2 Two-Way Modules
    Since Sonos is a 3rd party device that we integrate there are many questions we receive about it. Please refer to the following Frequently Asked Questions. Basic Questions  How many Sonos units can I put into a system? ...

  7. Understanding the URC Complete Control Software Login

    Last Updated: 03/09/2022 in Complete Control
    Understanding the URC Complete Control Software Login URC Complete Control software provide countless options to configure and optimize settings to achieve performance and flexibility for almost any application. This article will help with U n...

  8. How to Troubleshoot an MRX-8 connection

    Last Updated: 05/10/2016 in Total Control: Accelerator 1 & 2 MRX-8
    How to Troubleshoot an MRX-8 connection The MRX-8 need to be hardwired to the network. Follow these steps to fix any connection issues with the MRX-8. 1. Hard wire the computer to the network. 2. Disable any f...

  9. SNP-1: How to Manually Update Firmware

    Last Updated: 05/12/2016 in Total Control: Accelerator 1 & 2 SNP-1
    The SNP-1 needs to be firmware updated in a unique way compared to our other devices. Follow the following steps: Symptom:   Message on interface that reads " Unable to connect to SNP Firmware ." Enter the IP address...

  10. How to join a TRC-780 to the Network

    Last Updated: 06/20/2016 in Total Control: Accelerator 1 & 2 TRC-780
    How to join a TRC-780 to your network via URC's 2.4 GHz RF The TRC-780 is the only URC in-hand remote that uses URC's 2.4GHz RF technology to communicate natively with an MRX-10.  All other in-hand remotes use WiFi.  The pairing proces...