Popular Articles

  1. Enabling IP Control on Compatible Anthem Audio Devices

    Last Updated: 01/08/2018 in Total Control: Accelerator 1 & 2 3rd Party Information & Troubleshooting
    Enabling IP Control on Compatible Anthem Audio Devices IP control on compatible Anthem audio devices needs to be enabled to allow integration with Total Control .   To enable IP control, locate the  Network Settings Menu on the Anthem...

  2. Understanding the URC Complete Control Software Login

    Last Updated: 03/09/2022 in Complete Control
    Understanding the URC Complete Control Software Login URC Complete Control software provide countless options to configure and optimize settings to achieve performance and flexibility for almost any application. This article will help with U n...

  3. Enabling bridge mode on AT&T U-verse

    Last Updated: 05/10/2016 in Total Control: Accelerator 1 & 2 Network Settings
    These are the instructions on how to configure a U-verse gateway to send all of its incoming traffic to your own router without impacting its normal networking services. i.e:  Using it as a modem only. The gateway : The gateway c...

  4. How To Convert/Relocate a Master System Controller

    Last Updated: 06/04/2021 in Total Control: Accelerator 1 & 2 Software Programming
    This article provides the steps to convert a Master System Controller  ( MSC ) to another type of M aster S ystem C ontroller, or to relocate the MSC to another room/zone in the project.  An example of using this feature would be for a custome...

  5. Error Logging into URC Offsite Programming Portal

    Last Updated: 05/12/2016 in Total Control: Accelerator 1 & 2 Offsite Programming
    Error or Unable to log into the URC Offsite Portal: You may encounter errors if trying to login to your Dealer account from the Google Chrome Browser. Currently as of September 1, 2015 , Chrome Browser DOES NOT SUPPORT Mic...

  6. Getting a Dealer Account (Z-Wave & Offsite Programming)

    Last Updated: 03/31/2023 in Total Control: Accelerator 1 & 2 Z-Wave
    Step-by-Step on How to Create User Accounts for Z-Wave & Offsite programming: A Dealer Account  is required  to gain access  to program a Z - Wave gateway  and/or to utilize  the Offsite Programming  feature for a Total Control ...

  7. Total Control Graphics Icon Sizes

    Last Updated: 07/28/2016 in Total Control: Accelerator 1 & 2 Total Control Graphics
    Total Control allows programmers to customize the graphics on the Main Menu and Sub-menus.  Interfaces have different size dimensions and sometimes two (2) different sizes for one interface.  If creating custom graphic icons, please use the followin...

  8. Controlling the Somfy Sonesse 50 shade motor via RS-232 with Total Control.

    Last Updated: 02/15/2018 in Total Control: Accelerator 1 & 2 3rd Party Information & Troubleshooting
    Controlling the Somfy Sonesse 50 shade motor via RS-232 with Total Control. This article covers how to configure Total Control to work with the Somfy Sonesse 50 shade motor via RS-232.  This includes gathering the information to control the mo...

  9. TRC-820 Shortcuts

    Last Updated: 05/16/2016 in Total Control: Accelerator 1 & 2 TRC-820
    The TRC-820 is unique to the Total Control family because it contains a shortcuts button. This is a user edited shortcuts button meaning the customer can add/edit/delete these buttons whenever the customer wants.  The Boxed Triangle but...

  10. Error Message: MXL File Missing or MSXML May not be installed

    Last Updated: 05/25/2016 in Complete Control
    Symptom: Error Message:   MXL File Missing or MSXML May not be installed.   This error occurs when specified Microsoft soft ware is not currently installed on the programming PC. Solution : Go to UR...