New Articles

  1. Unable to Log Into Pandora from Sonos

    Created On: 08/27/2015 in Total Control: Accelerator 1 & 2 Two-Way Modules
    Sonos has some quirky rules when it comes to Pandora. The following instructions will help avoid these issues...  After entering the Pandora account user name and password , and the interfaces receives an error message or can't co...

  2. Z-Wave Device Not Configuring

    Created On: 08/27/2015 in Total Control: Accelerator 1 & 2 Z-Wave
    Troubleshooting a Z-Wave device that is not configuring: Go into the devices Settings Go into the  Advanced Properties Go to the Commands tab  and select  Configure node right now A Command is sent out the gateway...

  3. MFS-POE8 PoE Power Specifications

    Created On: 08/25/2015 in Total Control: Accelerator 1 & 2 MFS-POE8
    MFS-POE8 PoE Power Specifications  PoE Devices receive Ethernet data AND power through a cat 5/6 cable.  Switches and PoE injectors capable of providing PoE power can provide power to devices such as keypads and IP cameras.   The specificatio...

  4. SNP-1: How to Manually Update Firmware

    Created On: 08/25/2015 in Total Control: Accelerator 1 & 2 SNP-1
    The SNP-1 needs to be firmware updated in a unique way compared to our other devices. Follow the following steps: Symptom:   Message on interface that reads " Unable to connect to SNP Firmware ." Enter the IP address...

  5. When to use a Mac Filtering Switch

    Created On: 08/25/2015 in Total Control: Accelerator 1 & 2 MFS-8
    The MAC Filtering Switch (MFS-8) is necessary in some occasions with a Total Control System. Here's when... A Mac Filtering Switch must be used a nytime there is a DMS unit in the system. This is because the DMS units are a ...

  6. SNP-1: How to Enable Coaxial Out

    Created On: 08/25/2015 in Total Control: Accelerator 1 & 2 SNP-1
    The SNP-1 has multiple outputs for audio. Here is how to adjust the settings between them. Switching the SNP-1 to Digital Coaxial can only be done from the On-Screen display of the  SNP-1.  Using IR commands, once the on-sc...

  7. SNP-1: My Music Supported File Formats

    Created On: 08/25/2015 in Total Control: Accelerator 1 & 2 SNP-1
    The SNP-1 reads music files from a NAS drive or computer. The following list is the supported formats. Supported Native Formats: .aac .mp3 (including VBR) .aiff m4a ( not the Apple Lossless with the Higher Bit,...

  8. How To Determine The Stream Number of Your Source

    Created On: 08/24/2015 in Total Control: Accelerator 1 & 2 DMS-1200
    The DMS Devices (DMS-AV/DMS-100/DMS-1200) all have a certain number of streams. All of the available streams can be selected when creating custom macros. The following depicts how to determine the stream number of your source as wel as use it in a m...

  9. DMS-AV: Lipsync Delay

    Created On: 08/24/2015 in Total Control: Accelerator 1 & 2 DMS-AV
    Audio/Video delay (Lip-Sync Delay) with a DMS-AV Symptom: A lip sync delay when selecting a source from the DMS-AV . Solution:   There are two possible solutions to correct a lip sync delay. Select Step 8...

  10. PIR-1: Connecting to the PIR-1

    Created On: 08/13/2015 in Total Control: Accelerator 1 & 2 PIR-1
    Connecting the PIR-1 for learning and testing. Also, how to update the firmware. About: This section will cover updating the driver for a PIR-1 Symptoms : Receiving an error message such as " fail to update" when con...