New Articles

  1. TRF-ZW Gateway Configuration Transfer

    Created On: 09/23/2021 in Total Control: Accelerator 1 & 2 Z-Wave
    Applies To: This guide applies to TRF-ZW Gateways with UI7 firmware version [1.7.1612 (TRF-ZW2) 1.7.733 (TRF-ZW1)] or higher.  Overview  The following procedure details the steps to transfer all settings from one gateway to another. Both Z-Wave...

  2. Can't Connect or Download - MX-980, MX-5000 and MX-6000

    Created On: 09/02/2021 in Complete Control
    Problem:  Can't Connect or Download - MX-980, MX-5000 and MX-6000 Handheld Remote Controls In some cases, a computer or laptop may not be able to connect or download to the remotes listed above. This can be especially true if it is a new laptop...

  3. Can't Connect or Download - MX-780, MX-790, MX-890 and MX-990

    Created On: 09/02/2021 in Complete Control
    Problem:  Can't Connect or Download - MX-780, MX-790, MX-890 and MX-990 handheld remote controls In some cases, a computer or laptop may not be able to connect or download to the remotes listed above. This can be especially true if it is a new ...

  4. Using Kiosk Mode on URC Keypads

    Created On: 08/31/2021 in Accelerator 3 Software Settings
    Using Kiosk Mode on URC Keypads URC Accelerator 3 software provides countless options to configure and optimize settings to achieve performance and flexibility for almost any application. This article details the steps required to set and use th...

  5. How to Register for a URC Dealer Portal Account

    Created On: 08/09/2021
    The URC Dealer Portal is your resource for URC product information, training registration and announcements. This fully-transactional site also enables URC Direct Dealers to place orders, view tracking and check account status. This article det...

  6. Updating the PIR-1 Firmware

    Created On: 08/06/2021 in Complete Control
    When connecting a PIR-1 to URC Accelerator or Complete Control Program software, it requires a Firmware Update, however, when the steps are followed, the update fails every time. The following article details the process to update the firmware ...

  7. Updating the PIR-1 Firmware

    Created On: 08/06/2021 in Accelerator 3
    When connecting a PIR-1 to URC Accelerator or Complete Control Program software, it requires a Firmware Update, however, when the steps are followed, the update fails every time. The following article details the process to update the firmware...

  8. Adding a New User to Your URC Dealer Portal Account Updated

    Created On: 08/05/2021
    The URC Dealer Portal is a fully transactional site that enables authorized URC dealers to place orders, view order tracking, check account status and is also an online destination for URC product information, dealer resources, marketing informa...

  9. Understanding the URC Complete Control Software Login

    Created On: 07/21/2021 in Complete Control
    Understanding the URC Complete Control Software Login URC Complete Control software provide countless options to configure and optimize settings to achieve performance and flexibility for almost any application. This article will help with U n...

  10. URC Accelerator 3 Programming Modes

    Created On: 07/21/2021 in Accelerator 3 Software Settings
    Understanding and Changing the URC Accelerator 3 Programming Modes Accelerator 3 utilizes two different Programming Mode options - Level 1  or  Level 2 . Accelerator 3 programming modes Level 1 and Level 2 are replacing “Expressway” and “T...