New Articles

  1. Managing Your URC Dealer Offsite Programming Account (www.urcmcs.com)

    Using   www.urcmcs.com , dealers (specifically, Offsite Programing ADMINISTRATORS ) now have access to the all-new “ Jobs Browser ” feature. T his feature was previously available at www.urcrms.com but that portal has been retired and the fe...
  2. HDA Zone Volume Response vs DMS

    The following article will help give you a better understanding of the HDA Zone Volume Response vs DMS on various HDA devices. Unlike the DMS Series Amplifiers, all HDA Amplifiers use a “Linear” Volume Scale (also known as “Linear Taper”) for a ...
  3. Using HDA Audio with a PreSonus SW5E Network Switch

    The following article details the setup needed to use the PreSonus SW5E Network Switch  with URC HDA Audio.  The PreSonus SW5E Network Switch is an AVB-enabled switch that supports five RJ45 ports (the ports support locking XLR Ethernet c...
  4. Keypad & PoE Device Power Consumption

    Keypad & PoE Device Power Consumption PoE devices receive Ethernet data AND power through a CAT 5/6 cable.  Switches capable of providing PoE, PoE+ or PoE++ can power devices such as keypads, touchpanels, audio devices, and IP cameras....
  5. Regional Character Support: Unicode Troubleshooting

    Unicode Troubleshooting Due to regional character support, it is possible to encounter a situation where text is not displayed correctly within the Accelerator software and/or on URC user interfaces. Examples where characters are not supported:...
  6. Accelerator Macro Colors Explained

    URC Accelerator 3 software provides countless options to configure and optimize settings to achieve performance and flexibility for almost any application. In a URC Macro, activities and macros are displayed using different colors to signify their ...
  7. URC Lighting: TRF-ZW10 LED Status Light Indicators

    The TRF-ZW10 unit has two LED indicator lights on the front; a Power  Indicator (Left)  and a Status I ndicator (Right) .  There are several different status scenarios. See below for LED status and potential resolution. Power LED (Lef...
  8. Mac Parallels and USB Connection Issues

    Many installers and programmers use a Mac laptop or desktop computer with Parallels running a Windows OS (Operating System). A Windows OS is required to run various URC programming software for the Complete Control and Total Control product lineups....
  9. How to Erase and Default an MRX Controller

    How to Erase and Default an MRX Controller URC Accelerator 3 software provides a new option for erasing and defaulting an MRX controller. This may be required on occasions when the system data is corrupted or otherwise unusable. This article det...
  10. Logging Into Offsite Programming (Windows 11) Error 12157-TLS 1.0 Settings

    Accelerator 3 and Flex 2 have experienced some errors when trying to log into Offsite Programming when using Microsoft Windows 11 and on rare occasions, Windows 10.  This issue is related to Internet Properties settings for TLS 1.0. This also fixes...