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Some installers who do not know how to properly set up the network settings, whether it be on the router or in accelerator, may come up with an issue when they set a device to static, without configuring a DHCP range within the router. When this ...
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Last Updated: 06/17/2016
in Complete Control Dish Network Boxes require a specified IR address/ID. If a user adds additional Dish Network remotes to an already installed system, the URC IR frequency must be re-addressed.
To learn a URC MX remote frequency, follow the steps below:...
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Converting Verizon ONT coax connection (MoCa) to Ethernet (Cat6).
Note: LEAVE the OLD Coax cable plugged into the ONT and connected to the Verizon Router so customer will get Video and demand on their cable boxes (if Tivo Cable box...
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IR Emitters can be finicky...here are some tips and tricks on troubleshooting emitters. Symptoms may include: Emitter not flashing Emitter is flashing but component is not responding to flash. Although it my sound obvious, it is import...
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Understand IP Cameras
There are many different IP camera companies as well as types out there. Below are some basic but need to know information regarding 3rd party IP cameras.
Digital Video Recorder (DVR)
Uses analo...
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Total Control offers a large variety of icons for buttons that enable installers to add a higher degree of personalization to projects through the Graphics Expansion Pack. Included in the expansion pack are graphics for small (106x64pixels) and larg...
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Digital Video Recorder (DVR):
Uses analog cameras
Easier to install
Analog cameras cannot be more than 1000 ft away from DVR
Network Video Recorder:
Records over the network
Uses IP cameras (POE)
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Universal Remote Control Inc. has added the ability to incorporate graphics into any custom driver.
This feature adds a greater degree of personalization that allows installers to save time by having
drivers that automatically sets a pre-selecte...
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How to Troubleshoot the MRX-4IR Wireless Issues:
If you can not communicate with the MRX-4IR check the network setup. Assure the Wi-Fi information is completed in Step 6a (LAN & WiFi) . Check the router to ensure the information a...
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Resetting the URC Mobile App (Android phones & tablets):
Resetting the URC Mobile app purges the current Total Control profile within the device. It is known as a factory reset for the App. This may be required sometimes ...