Popular Articles

  1. Verification Failed Due to Client Contact

    Client Contact Failed: Makes the Total Control System unusable When receiving this message try the following: In step 6 of  Accelerator make sure LAN info is completed.  Use command prompt to get the subnet, gateway a...
  2. Basic IP Camera Terminology

    Digital Video Recorder (DVR): ​ Uses analog cameras  Easier to install Analog cameras cannot be more than 1000 ft away from DVR Network Video Recorder: Records over the network Uses IP cameras (POE) ...
  3. Understanding IP Cameras

    Understand IP Cameras There are many different IP camera companies as well as types out there. Below are some basic but need to know information regarding 3rd party IP cameras. Digital Video Recorder (DVR) Uses analo...
  4. Denon HEOS Volume Control

    Symptom: While using the volume up and down buttons within the Denon Heos two-way module, volume commands are only sent at 0.5db per button press.  This can make adjusting volume time consuming and frustrating.   Currently,  this is the way t...
  5. Total Control Expansion Pack

    Total Control offers a large variety of icons for buttons that enable installers to add a higher degree of personalization to projects through the Graphics Expansion Pack. Included in the expansion pack are graphics for small (106x64pixels) and larg...
  6. Graphics with a Total Control Driver

    Universal Remote Control Inc. has added the ability to incorporate graphics into any custom driver. This feature adds a greater degree of personalization that allows installers to save time by having drivers that automatically sets a pre-selecte...
  7. How To update The PSX-2's Firmware

    This article shows the steps for updating the PSX-2's firmware . Using a web browser, access the PSX-2's  interface by browsing to the local IP address of the device. The IP address can be found by discovering it in Step 6: Network Se...
  8. RadioRa 2 (Connection Lost Error)

    Total Control integrates with Lutrons RadioRa2 Lighting/Shades/Tstat system using the URC two-way module.   Symptom: If integrating with the  Lutron  RadioRa2  two-way module and the UI receives an error message that...
  9. Adding Custom Background Images

    Total Control Accelerator 3 software offers a large variety of built-in background images that enable installers to add a higher degree of personalization & customization to projects and the various URC Graphical User Interfaces ( GUI's ).  In s...
  10. How to Reset the URC Mobile app? (Android Phone & Tablets)

    Resetting the URC Mobile App (Android phones & tablets): Resetting the URC Mobile app purges the current Total Control  profile within the device.  It is known as a  factory reset for the App.  This may be required sometimes ...