Popular Articles

  1. How to Reset the URC Mobile app? (Android Phone & Tablets)

    Resetting the URC Mobile App (Android phones & tablets): Resetting the URC Mobile app purges the current Total Control  profile within the device.  It is known as a  factory reset for the App.  This may be required sometimes ...
  2. How To update The PSX-2's Firmware

    This article shows the steps for updating the PSX-2's firmware . Using a web browser, access the PSX-2's  interface by browsing to the local IP address of the device. The IP address can be found by discovering it in Step 6: Network Se...
  3. Denon HEOS Volume Control

    Symptom: While using the volume up and down buttons within the Denon Heos two-way module, volume commands are only sent at 0.5db per button press.  This can make adjusting volume time consuming and frustrating.   Currently,  this is the way t...
  4. How To Calibrate the TRC-1280's Touch Screen

    This article shows how to calibrate the touch screen of the TRC-1280 . Hold down the main and select buttons simultaneously on the remote for approximately 5 second so enter the setup screen . Select calibration . A wind...
  5. How to Use URC Help Remote Support

    How to Use URC Help Remote Support In some instances, URC Tech Support may request access to your computer to assist you with programming or other technical issues using the  URChelp.com  Remote Support website & application. This...
  6. How to Pair a Z-Wave Device to a TRF-ZW Gateway (UI7)

    Pairing a Z-Wave device to the TRF-ZW Gateway (UI7) All Z-Wave devices must be paired (Included) to the TRF-ZW gateway.  To Pair a device to the gateway follow these steps: Click the Devices Tab Select...
  7. Arris/ Cisco Router Issues with TRC-1080 and RM-2

    A problem was identified with Arris/Cisco routers.  The issue was causing connection and discovering issues with the TRC-1080s.  There was a firmware update in May 2015 that rectified this problem. The TRC-1080 must be on the latest fir...
  8. HDA Audio Installation-Best Practices

    This article provides an overview of HDA Audio Installation Network and Streaming Best Practices. The HDA Scan Tool (found in this document)  can be used to let URC know information about the AVB Clock (used to sync HDA audio on the networ...
  9. How Many Base Stations Can There Be In a Total Control Project?

    Currently there is a maximum of 32 base stations that can be added to an Accelerator file. The file can consist of one (1) Master System Controller, and up to 31 auxilliary base stations. as ...
  10. (The Difference between) Z-Wave vs. Z-Wave+ Plus

    What is the difference between Z-Wave™ and Z-Wave Plus ? Z-Wave Plus (500 series) is the latest technology certification standard offered and gives a high level of security and compatibility between products. All Z-Wave and Z-Wave Plus ...