Updated Articles

  1. HDA and IGMP Snooping

    URC HDA devices use “ AVB ” ( Audio Video Bridging ) to share audio streams among other HDA products on a network. IGMP Snooping is a feature built into many switches and/or routers and can cause issues or interfere with AVB device discovery on...
  2. HDA Audio Installation Checklist

    URC HDA (High-Definition Audio) devices utilize AVB (Audio Video Bridging ) networking topology for it's audio distribution method. The following article comprises a simple checklist to help determine if any other networking scenarios or proto...
  3. HDA Audio Installation-Best Practices

    This article provides an overview of HDA Audio Installation Network and Streaming Best Practices. The HDA Scan Tool (found in this document)  can be used to let URC know information about the AVB Clock (used to sync HDA audio on the networ...
  4. Updating the HDA-SW5 Firmware (Using Accelerator)

    The following article details the process to update the firmware of the HDA-SW5 Network Switch  using the new firmware updater tool built into the Accelerator software application. The HDA-SW5 firmware version may now be checked and/or updat...
  5. Updating the HDA-SW5 Firmware (Using the Standalone Tool)

    Please Note: This article details the process of updating the HDA-SW5 using the standalone firmware updater tool. The HDA-SW5 firmware version may now be checked and/or updated through the URC Device section in Step #6-Network Setup when using...
  6. Managing Your URC Dealer Offsite Programming Account (www.urcmcs.com)

    Using   www.urcmcs.com , dealers (specifically, Offsite Programing ADMINISTRATORS ) now have access to the all-new “ Jobs Browser ” feature. T his feature was previously available at www.urcrms.com but that portal has been retired and the fe...
  7. iOS/Android Not Connecting To Total Control System

    There are a few steps in order to get your iOS device up and running with Total Control. Below are the steps... My iOS Device cannot connect to my Total Cont rol System Restart the mobile device.   In many instances, pho...
  8. Offsite Control (Cloud) Programming Guide

    Offsite Control (Cloud) Programming Guide This article reviews the process for configuring the offsite control  feature for a Total Control system, from an iOS device (iPad, iPhone or iPod touch)using the Cloud option. C...
  9. URC Mobile Apps-URL Scheme for Launching URC Mobile

    URC Mobile Apps-URL Scheme for Launching URC Mobile Apps The URL scheme is an interesting feature provided by iOS developers that allows an end-user to launch system apps and third-party apps through URLs. Some 3rd-party software appli...
  10. Using Ubiquiti UniFi Network Equipment With HDA

    Ubiquiti UniFi advanced security features can cause issues when working with certain HDA  products. Some of the advanced security functions can create random reboots of HDA amplifiers . URC recommends that you disable  these functions when us...