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IR Emitters can be finicky...here are some tips and tricks on troubleshooting emitters. Symptoms may include: Emitter not flashing Emitter is flashing but component is not responding to flash. Although it my sound obvious, it is import...
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How to Troubleshoot the MRX-4IR Wireless Issues:
If you can not communicate with the MRX-4IR check the network setup. Assure the Wi-Fi information is completed in Step 6a (LAN & WiFi) . Check the router to ensure the information a...
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Total Control is extremely reliant on the network, both hard-wired as well as wireless. Below are the most important configurations for Wi-Fi when installing a TC system.
URC's Wifi remotes communicate on 802.11 B/G/N however we o...
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Resetting the URC Mobile App (Android phones & tablets):
Resetting the URC Mobile app purges the current Total Control profile within the device. It is known as a factory reset for the App. This may be required sometimes ...
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MRX-20 Firmware Message Stuck on Screen
If the MRX-20 is outputting HDMI to the TV, and you are seeing a firmware version being displayed on the TV for long amounts of time, you must check your assignments in Step 7: A/V Inputs and ...
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How to join a TRC-780 to your network via URC's 2.4 GHz RF
The TRC-780 is the only URC in-hand remote that uses URC's 2.4GHz RF technology to communicate natively with an MRX-10. All other in-hand remotes use WiFi. The pairing proces...
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Error or Unable to log into the URC Offsite Portal:
You may encounter errors if trying to login to your Dealer account from the Google Chrome Browser. Currently as of September 1, 2015 , Chrome Browser DOES NOT SUPPORT Mic...
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Step-by-Step on How to Create User Accounts for Z-Wave & Offsite programming: A Dealer Account is required to gain access to program a Z - Wave gateway and/or to utilize the Offsite Programming feature for a Total Control ...