New Articles

  1. How to Reset the URC Mobile app? (Android Phone & Tablets)

    Created On: 07/22/2015 in Total Control: Accelerator 1 & 2 TC-Android Mobile
    Resetting the URC Mobile App (Android phones & tablets): Resetting the URC Mobile app purges the current Total Control  profile within the device.  It is known as a  factory reset for the App.  This may be required sometimes ...

  2. Firmware Message Stuck on Screen (MRX-20)

    Created On: 07/22/2015 in Total Control: Accelerator 1 & 2 MRX-20
    MRX-20 Firmware Message Stuck on Screen If the MRX-20 is outputting HDMI to the TV, and  you are seeing a firmware version being displayed on the TV for long amounts of time, you must check your assignments in Step 7: A/V Inputs and ...

  3. How to join a TRC-780 to the Network

    Created On: 07/16/2015 in Total Control: Accelerator 1 & 2 TRC-780
    How to join a TRC-780 to your network via URC's 2.4 GHz RF The TRC-780 is the only URC in-hand remote that uses URC's 2.4GHz RF technology to communicate natively with an MRX-10.  All other in-hand remotes use WiFi.  The pairing proces...

  4. Error Logging into URC Offsite Programming Portal

    Created On: 07/09/2015 in Total Control: Accelerator 1 & 2 Offsite Programming
    Error or Unable to log into the URC Offsite Portal: You may encounter errors if trying to login to your Dealer account from the Google Chrome Browser. Currently as of September 1, 2015 , Chrome Browser DOES NOT SUPPORT Mic...

  5. Getting a Dealer Account (Z-Wave & Offsite Programming)

    Created On: 07/09/2015 in Total Control: Accelerator 1 & 2 Z-Wave
    Step-by-Step on How to Create User Accounts for Z-Wave & Offsite programming: A Dealer Account  is required  to gain access  to program a Z - Wave gateway  and/or to utilize  the Offsite Programming  feature for a Total Control ...