New Articles

  1. Differences Between Honeywell Vista 20P and Vista 1258BPT

    Created On: 03/04/2016 in Total Control: Accelerator 1 & 2 Two-Way Modules
    Here is a quick overview of the main differences between the Honeywell Vista 20P and the Vista 128BPT . Note: This article refers to the 4232CBM board that is used with an older version of the URC Honeywell Security integration module.  Pleas...

  2. Enabling bridge mode on AT&T U-verse

    Created On: 03/03/2016 in Total Control: Accelerator 1 & 2 Network Settings
    These are the instructions on how to configure a U-verse gateway to send all of its incoming traffic to your own router without impacting its normal networking services. i.e:  Using it as a modem only. The gateway : The gateway c...

  3. Trouble Shooting URC Two-Way Modules

    Created On: 02/11/2016 in Total Control: Accelerator 1 & 2 Two-Way Modules
    Many URC Two-Way modules have different requirements when installing but there are some basic troubleshooting steps that apply to all two-way modules .   These steps should be taken before calling technical support and/or escalating the issue. ...

  4. RS-232, Sensor, MX-850 Cable and IR Pinout Information

    Created On: 01/04/2016 in Total Control: Accelerator 1 & 2 Total Control Basic Information
    Notes About RS-232 Cables: Many custom installers who use the URC RS-232 Controllers, run into the age old question of “Which pin number is Transmit (TX) and Receiver (RX)?” When using RS232 it is important to know certain facts befo...

  5. Sonos (Line-In/Aux)

    Created On: 11/16/2015 in Total Control: Accelerator 1 & 2 Two-Way Modules
    The Sonos Connect, Connect Amp, Play 5 and Sonos Soundbar all have a Line-In feature allowing users to connect an auxiliary device such as an iPod to the Sonos ZonePlayer.  This feature is currently accessible in total control and can be utilized in...

  6. Factory Defaulting Total Control

    Created On: 11/05/2015 in Total Control: Accelerator 1 & 2 Total Control Basic Information
    Use the following methods to Factory Reset Total Control Products.  This procedure deletes any and all information on the device and sets it to DHCP on the network.   ​ DMS-100 : Press and hold reset button for more than 3...

  7. Master Resetting The THZ-100

    Created On: 11/04/2015 in Total Control: Accelerator 1 & 2 THZ-100
    If the THZ-100 locks up or requires a factory default, perform the steps below.  NOTE:  This deletes any and all data, settings, schedule, etc.  Follow the directions below to  reset the THZ-100 . Master resetting the THZ-100 requires a ...

  8. Arris/ Cisco Router Issues with TRC-1080 and RM-2

    Created On: 10/29/2015 in Total Control: Accelerator 1 & 2 Network Settings
    A problem was identified with Arris/Cisco routers.  The issue was causing connection and discovering issues with the TRC-1080s.  There was a firmware update in May 2015 that rectified this problem. The TRC-1080 must be on the latest fir...

  9. Using ARC on the DMS-AV

    Created On: 10/28/2015 in Total Control: Accelerator 1 & 2 DMS-AV
      This article reviews the ARC ( A udio R eturn C hannel) feature on the DMS-AV.   This is more of information than a procedure and should be reviewed by in-house tech support. Firstly, because the selection is "automatic" by the DMS-A...

  10. Replacing the FiOS Router V2

    Created On: 10/21/2015 in Total Control: Accelerator 1 & 2 Network Settings
    Converting Verizon ONT coax connection (MoCa) to Ethernet (Cat6). Note: LEAVE the OLD Coax cable plugged into the ONT and connected to the Verizon   Router so customer will get Video and demand on their cable boxes (if Tivo Cable box...