Popular Articles

  1. Keypad & PoE Device Power Consumption

    Last Updated: 07/01/2024 in Accelerator 3
    Keypad & PoE Device Power Consumption PoE devices receive Ethernet data AND power through a CAT 5/6 cable.  Switches capable of providing PoE, PoE+ or PoE++ can power devices such as keypads, touchpanels, audio devices, and IP cameras....

  2. TRC-780 RF Signal Strength Test

    Last Updated: 11/27/2017 in Total Control: Accelerator 1 & 2 TRC-780
    How to test the RF Signal Strength on a TRC-780 The TRC-780  is the only URC in-hand remote that uses URC's 2.4GHz RF technology to communicate natively with an MRX-10 .  All other in-hand remotes use WiFi.  The TRC-780  needs to ...

  3. Unable To Control A Z-Wave Device

    Last Updated: 08/01/2016 in Total Control: Accelerator 1 & 2 Z-Wave
    Issue: Unable to Control a Device from the Local UI of a Z-Wave Gateway Controller When a device is included and configured it should allow control over its functions to the customer. However this may not happen sometimes if  the...

  4. How to Share a Music folder on a PC To Play On The SNP-2

    Last Updated: 07/27/2016 in Total Control: Accelerator 1 & 2 SNP-2
    This article outlines how to manually share music folders from the PC on the Network To share folders, a file path may be required as well as a username and password (this option can be disabled under advanced network settings), if con...

  5. Master Resetting The THZ-100

    Last Updated: 05/10/2016 in Total Control: Accelerator 1 & 2 THZ-100
    If the THZ-100 locks up or requires a factory default, perform the steps below.  NOTE:  This deletes any and all data, settings, schedule, etc.  Follow the directions below to  reset the THZ-100 . Master resetting the THZ-100 requires a ...

  6. Using ARC on the DMS-AV

    Last Updated: 05/12/2016 in Total Control: Accelerator 1 & 2 DMS-AV
      This article reviews the ARC ( A udio R eturn C hannel) feature on the DMS-AV.   This is more of information than a procedure and should be reviewed by in-house tech support. Firstly, because the selection is "automatic" by the DMS-A...

  7. MFS-POE8 PoE Power Specifications

    Last Updated: 02/17/2022 in Total Control: Accelerator 1 & 2 MFS-POE8
    MFS-POE8 PoE Power Specifications  PoE Devices receive Ethernet data AND power through a cat 5/6 cable.  Switches and PoE injectors capable of providing PoE power can provide power to devices such as keypads and IP cameras.   The specificatio...

  8. How To Convert/Relocate a Master System Controller

    Last Updated: 08/09/2023 in Accelerator 3 Software Programming
    This article details the steps to convert a Master System Controller  ( MSC ) to another type of Master System Controller, or to relocate the MSC to another room/zone in the project.  An example of using this feature would be for a customer who...

  9. Updating the HDA-SW5 Firmware (Using the Standalone Tool)

    Last Updated: 01/31/2025 in Accelerator 3 HDA
    Please Note: This article details the process of updating the HDA-SW5 using the standalone firmware updater tool. The HDA-SW5 firmware version may now be checked and/or updated through the URC Device section in Step #6-Network Setup when using...

  10. Master System Controllers and Base stations that Require a TRF-UZ1 to Communicate with: TRC-780, THZ-100, MRX-4SEN

    Last Updated: 05/10/2016 in Total Control: Accelerator 1 & 2 TRF-UZ1
    Some Total Control devices use URC's proprietary URC 2.4GHz RF to communicate to the M aster S ystem C ontroller ( MSC ).  Currently, the only MRX unit that has a built-in URC 2.4GHz RF transceiver is the MRX-10.  This means the use of a TRF-...